Fitch Solutions is currently seeking a Senior Director, Segment Head, Americas Strategic Accounts based out of our New York office.

We are seeking a highly experienced and strategic Senior Director to serve as Segment Head for the Americas Strategic Accounts team, with primary responsibility for the firm's most important global relationships across top-tier U.S. banks, broker-dealers, and leading asset managers.

This segment represents Fitch Solutions' largest, most complex, and highest-priority client base, consisting of globally significant financial institutions with multi-line, enterprise-wide engagements.

In this elevated leadership role, you will be accountable for maximizing enterprise value, strengthening executive partnerships, and driving multi-product growth across global relationships, delivered through a high-performing team of senior account leaders. This role requires a leader who can operate at the C-suite level, influence broad client strategy, and position Fitch Solutions as a trusted, long-term strategic partner.

You will also play a critical role in shaping firm-level priorities by bringing strategic client insight back into the organization and influencing product, commercial, and go-to-market strategy.

How You'll Make an Impact:

Strategic Segment Leadership (Enterprise Accounts)

• Own the Strategic Accounts segment strategy, including global account coverage, executive engagement models, and long-term client value creation plans.

• Define and implement enterprise-level account planning standards across the highest-value, most complex client relationships.

• Serve as the executive sponsor layer for key strategic accounts, ensuring senior-level access, alignment, and relationship depth across all stakeholders.

• Act as the internal voice of the segment, informing product strategy, pricing, packaging, and investment priorities based on direct market insight.

Executive Relationship & Commercial Leadership

• Build and maintain C-suite and senior executive relationships across top global financial institutions (CIO, CRO, Heads of Research, Trading, Risk, and Portfolio Management).

• Lead and support complex, multi-year, enterprise-wide commercial agreements, spanning multiple products, geographies, and business units.

• Drive strategic account governance, including executive business reviews (EBRs), sponsorship programs, and global engagement frameworks.

• Ensure Fitch Solutions is positioned as a mission-critical partner, not a point solution provider.

Retention, Expansion & Enterprise Growth

• Own Net Revenue Retention and growth across the Strategic Accounts segment, with a focus on enterprise expansion and wallet share capture.

• Oversee global account plans, ensuring clear white-space identification and coordinated execution across regions and product lines.

• Partner with Sales Specialists, Product, and Customer Success to deliver integrated, cross-functional account strategies aligned to client priorities.

• Drive adoption of the full Fitch Solutions portfolio, including credit, risk, macro, and sustainability solutions at enterprise scale.

People Leadership & Team Development

• Lead a team of senior / strategic account managers responsible for the firm's most critical relationships.

• Set a high bar for executive engagement, commercial discipline, and strategic thinking across the team.

• Coach, develop, and retain top talent with a focus on succession planning and leadership bench strength.

• Establish best practices for strategic account management, global coordination, and enterprise selling.

Operating Discipline, Forecasting & Execution

• Ensure accurate forecasting and predictability across renewals and expansion pipeline.

• Drive excellence in CRM utilization, account planning rigor, and commercial governance.

• Lead with a data-driven approach to identify risk, prioritize opportunities, and optimize performance across the segment.

You May be a Good Fit if:

• 15+ years of experience in enterprise account management, sales leadership, or strategic relationship management within financial services, data, or analytics businesses.

• Proven success managing strategic/global accounts within top-tier financial institutions (banks, broker-dealers, asset managers).

• Demonstrated ability to lead large, complex commercial relationships with multi-million-dollar contracts and global scope.

• Experience leading and scaling high-performing account management teams in complex, matrixed environments.

• Strong executive presence with ability to influence C-suite stakeholders and procurement organizations.

• Deep understanding of capital markets, investment workflows, and risk management ecosystems.

• Highly strategic mindset with strong commercial acumen and negotiation expertise.

What Would Make You Stand Out:

• Strong network across Top-Tier U.S. and Global Financial Institutions at senior levels.

• Proven experience structuring and closing global, multi-product enterprise agreements.

• Track record of expanding enterprise relationships across business lines and geographies.

• Experience acting as a public-facing leader (industry panels, client forums, executive briefings).

Key KPIs:

• Net Revenue Retention (NRR): enterprise retention, renewal quality, and risk mitigation.

• Expansion Growth: wallet share growth within top strategic accounts.

• Enterprise Penetration: breadth of product adoption and multi-business line engagement.

• Forecast Accuracy & Predictability: high-confidence, executive-level forecasting discipline.

• Client Impact: depth of executive relationships and perception as a trusted strategic partner.

• Team Excellence: performance, retention, and development of strategic account leaders.

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives

At Fitch, AI is embedded in how we work every day-supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We're looking for colleagues who are comfortable operating in an AI-enabled environment-or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

FOR NEW YORK AND CHICAGO ROLES ONLY

Expected base pay rates for the role will be between $180,000 and $225,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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