Job SummaryLead the design, construction, and maintenance of Spectrum plant across the region to improve node and network performance. As a Senior Director, Regional Plant Maintenance, you'll oversee preventive maintenance and restoration plans, ensure maintenance teams follow documented design and setup procedures, and drive Node health to greater than 98% as a measurable impact.
ResponsibilitiesHow You'll Make an Impact- Coordinate design, construction, and maintenance strategies across the region to meet plant performance goals
- Develop and implement fiber restoration plans and preventive plant maintenance plans for each management area and create reporting to track progress and status of goals
- Evaluate training needs and ensure Maintenance Technicians complete required training to perform their job responsibilities
- Create and maintain an engineering notebook detailing proper setup procedures and design specifications for all plant equipment to be implemented by maintenance teams
- Work closely with management area leadership to ensure all plant performance goals are met
- Work closely with the Regional Operations Center (ROC) to drive field compliance and meet regularly to review performance criteria and metrics
- Support strategic troubleshooting using network tools and national data and develop metrics for plant maintenance and whole house certification
- Participate in budgeting and capital forecasting to improve plant readiness
Working Conditions - Primarily office environment
- Frequent travel and field visits required
QualificationsWhat You'll Bring to Spectrum Required Qualifications Education - Bachelor's degree in engineering, related field or equivalent
Experience - 10+ years of engineering or technical experience
- 10+ years of plant or system maintenance experience
- 5+ years of project management experience
Skills - Handle multiple tasks and make decisions while working under pressure
- Ability to supervise and motivate others
- Proficient with personal computer and software applications
- Ability to train field engineers in HFC network digital impairment characteristics, FEC, MER, CPD, and other mechanical and electrical impairments and corrections
- Advanced knowledge of Spectrum / telecommunications products and services
- Advanced knowledge of HFC, Advanced Video, and IP Networks
- Demonstrated understanding of preventive maintenance principles and balance between preventive and demand maintenance activities
- Demonstrated working experience in developing, reporting, and managing to agreed upon operational metrics
- High level working knowledge of network monitoring tools (primarily Lighthouse)
- Understanding of DOCSIS principles, modem and set top box topology in accessing and utilizing telemetry data for monitoring and troubleshooting purposes
- Engineering level expertise in cable HFC optical nodes, including optimization and certification, configuration, forward and reverse sweeping theoretical and practical activities
- Expertise in plant mechanical and electrical integrity in terms of signal leakage and CLI
Preferred Qualifications Education - Relevant industry and vendor specific certifications and training
