Salesforce

Senior Director, Product Design - Ecosystem

Salesforce • $263K — $401K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of product design experience with technical or developer-facing products
  • Proven experience managing and developing design teams
  • Hands-on experience with AI tools and understanding developer workflows
  • Strong history of collaborating with product and engineering teams to define design direction

Responsibilities

  • Refine and guide the long-term design vision for the platform
  • Drive design for the entire developer lifecycle with a focus on agents
  • Shape the partner experience for third-party integrations
  • Contribute directly to design work while leading the team
  • Develop and mentor the platform design team

Benefits

  • Opportunities for professional development and career growth
  • Flexible work environment promoting work-life balance
  • Access to the latest tools and technologies for design
  • Collaboration with industry-leading partners in AI and technology
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Slack & The Role


Slack is at an inflection point. We're evolving from the world's most beloved team communication tool into an AI operating system for work, where humans and agents get things done together. The developer platform is how that future comes to life: it's the ecosystem that lets builders at every scale extend Slack with agents and apps, creating them, managing them, and distributing them through the Slack Marketplace.
As Senior Director, Product Design - Ecosystem, you'll hold and continuously refine the design vision for the developer experience across Slack's platform, partnering closely with product and engineering leadership. This is a player-coach role: you'll build and grow a small team of designers while staying hands-on in the design work yourself. You'll report to the Vice President, Product Design.

The Opportunity: Defining How the World Builds on Slack


You'll own design across the platform's full arc: what agents do inside Slack, how they're built, how they're managed and discovered, and how partners bring theirs to the ecosystem. As AI redefines both how software gets built and how work gets done, you'll shape what that developer experience becomes. The open questions you'll answer:

  • The Agent Experience: What should agents do inside Slack, and how do people build them now that AI has changed what "building" means?
  • Management: How do developers and admins run a growing ecosystem of agents with confidence?
  • Discovery: How do people find and trust the right agents in the marketplace?
  • Partners: How do we host partners like OpenAI, Anthropic, Cognition, and GitHub so their agents feel native to Slack?

Key Responsibilities

  • Design Vision: Hold and continuously refine the long-range design vision for the platform, in close partnership with product and engineering leadership
  • End-to-End Platform Design: Drive design across the full developer lifecycle: defining what agents do in Slack, agent creation, install and management, and marketplace discovery
  • Partner Experience: Shape how partners building on Slack (OpenAI, Anthropic, Cognition, GitHub, and more) bring their agents into the ecosystem
  • Hands-On Craft: Contribute directly to the design work as a player-coach, setting the craft bar for the team
  • Team Leadership: Grow and develop the platform design team, owning staffing and career development for the designers on it

Minimum Qualifications

  • 10+ years of product design experience, including work on developer-facing or highly technical products
  • Experience managing and growing design teams
  • Hands-on experience with AI and vibe-coding tools, and a solid understanding of developer workflows
  • A track record of partnering with product and engineering leadership to define and refine product direction through design

Preferred Qualifications

  • Experience designing marketplace or agent-discovery experiences
  • Experience bringing third-party agentic experiences into a product
  • Experience designing multiplayer or collaborative use cases
  • Deep familiarity with Slack's platform surfaces and how its ecosystem works

What Makes This Role Different

This role combines the altitude of owning a platform's design vision with the hands-on latitude of a builder. You'll shape how developers build on Slack in an era where the nature of "building" itself is changing, and you'll grow the team doing that work.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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