Job Description Summary:Job Description:Job Responsibilities:
- Oversees operational performance of all assigned branches including efficient, effective and high quality delivery of services and patient care.
- Ensures patient safety and satisfaction through all operations including pharmacy dispensing operations and nursing. Ensures error proofing for pick, pack and ship operations.
- Partners with Regional Director, Sales to drive market development and execute market based sales strategy.
- Drives financial performance of all branches through supply chain/inventory optimization, managing controllable expenses, reducing bad debt (claims on hold) and accurate patient registration and onboarding.
- Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.
- Builds a cohesive, service-oriented team through recruitment, training and development, engagement and retention of qualified team members. Maintains a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care.
- Manage multiple locations or a single location with combined revenue over $$40 million dollars.
- Consistently models behaviors that build our culture around the Option Care Core Values of Compassionate Care, Engaged Teams and Quality Results.
- Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care data.
- For accreditation, responsible for coordinating performance improvement (PI) activities including development and implementation, assisting in identification of goals and related client/patient outcomes, and coordinating, participating in and reporting of PI activities and outcomes.
Supervisory Responsibilities:
Does this position have supervisory responsibilities?
(Hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
Yes
Basic Education and/or Experience Requirements:
- Bachelor's Degree and 8 years of experience in a position leading operations.
- At least 3 years of experience managing a P&L including budget development.
Basic Qualifications:
- Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Experience evaluating information to determine compliance with standards, laws, and regulations.
- Basic level skill in Office Suite (Word, Excel, PowerPoint)
Management Requirements:
- At least 5 years of experience directly managing people including hiring, developing, motivating, and directing people as they work; experience in leading team efforts within highly matrixed organizations.
Travel Requirements:
Willing to travel at least 20% of the time for business purposes (within state and out of state).
Preferred Qualifications & Interests (PQIs):
- Master's Degree in Healthcare of Business Administration
- Experience leading multi-site sales and/or operations in Home Health Care or Infusion.
- RN or RPh licensure
This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $152,837.79-$254,722.15
Benefits:-Medical, Dental, & Vision Insurance
-Paid Time off
-Bonding Time Off
-401K Retirement Savings Plan with Company Match
-HSA Company Match
-Flexible Spending Accounts
-Tuition Reimbursement
-myFlexPay
-Family Support
-Mental Health Services
-Company Paid Life Insurance
-Award/Recognition Programs
