Senior Director Field Compensation & Performance

MoonLake Immunotherapeutics

• $150K — $180K *
Miami, FL 33186In-Person
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, operations, or related field; MBA or advanced analytics degree preferred
  • 8+ years of experience in pharmaceutical/biotechnology incentive compensation, sales operations, or commercial analytics
  • Deep expertise in incentive compensation design and payout operations
  • Strong skills in Excel and data modeling; familiarity with BI tools and IC platforms is advantageous
  • Proven ability to communicate complex quantitative ideas effectively to diverse audiences
  • High-level cross-functional influence and strong compliance awareness
  • Experience in managing external vendors and meeting strict operational timelines

Responsibilities

  • Design and govern incentive-compensation plans aligned with organizational strategy
  • Lead annual and in-year governance, including plan documentation and scenario testing
  • Oversee payout calculations, data validation, and communicate effectively with field teams
  • Collaborate with Sales leadership and other stakeholders to ensure plan transparency
  • Develop analytical dashboards to track performance and identify execution opportunities
  • Support decision-making on quota setting and territory alignment
  • Establish clear governance and expectations with external incentive compensation vendors

Benefits

  • Comprehensive support for professional development
  • Opportunities for cross-functional collaboration
  • Access to advanced tools and technology in data analytics
  • Engagement with high-level external vendors
  • Focus on transparency and communication in incentive processes
Full Job Description
Job Purpose

Build MoonLake's field incentive-compensation governance from the ground up. This role will translate launch strategy into clear, fair and motivating incentive plans; own payout governance and quality; and provide trusted performance analytics across Sales and other eligible field organizations.

Your profile

Major Accountabilities
  • Design, model and govern incentive-compensation plans aligned with U.S. strategy, role accountabilities and compliant behaviours.
  • Lead annual and in-year IC governance, including goal methodology, plan documents, approvals, scenario testing and change control.
  • Own payout calculations, data validation, quality assurance, exception handling, dispute resolution and field communications.
  • Partner with Sales leadership, Finance, HR, Legal/Compliance, Analytics and external vendors to ensure plans are transparent, defensible and operationally sound.
  • Develop performance dashboards and analyses that help leaders understand re-sults, trends, quota attainment and execution opportunities.
  • Support quota-setting, territory alignment and performance-measure decisions in coordination with Commercial Analytics.
  • Create clear governance processes and service-level expectations with external IC/data vendors.
  • Build trust with field teams through accuracy, responsiveness, fairness and trans-parent communication.
  • Conduct periodic field engagement to understand how plan design is affecting behaviour and where unintended consequences may exist.
  • Manage vendors associated with sales operations such as and not limited to (Fleet, Awards Programs, Sampling Vendors and Fuel Cards)

Job Requirements

Education:
  • Bachelor's degree required in business, finance, operations or a related field; MBA or advanced analytics degree preferred.
Experience:
  • 8+ years of pharmaceutical/biotechnology incentive compensation, sales operations, commercial analytics or sales-force effectiveness experience.
Skills/knowledge/behavioural competencies:
  • Deep experience with IC design, payout operations, plan governance and U.S. pharmaceutical data sources.
  • Strong Excel/data-modeling skills; experience with BI tools and IC platforms preferred.
  • Demonstrated ability to communicate complex quantitative concepts to field and executive audiences.
  • Strong cross-functional influence, confidentiality, judgment and compliance awareness.
  • Experience managing external vendors and high-stakes operational deadlines.


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