Job PurposeCreate the learning and field-excellence engine for MoonLake's U.S. launch organization. This is a working-leader role responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement - not a traditional classroom-training role.
Your profileMajor Accountabilities- Build the U.S. field learning strategy and capability model for Sales and Field Re-imbursement.
- Design and lead onboarding, disease-state education, product training, access ca-pability, customer engagement, business planning, and launch-readiness programs.
- Own Sales and FRM certification standards in partnership with Legal/Compli-ance, Medical, Market Access, and functional leadership.
- Develop first-line and second-line manager coaching capabilities, field-coaching tools, and leadership-development programs.
- Lead launch meeting, Plan of Action meeting, and readiness-simulation design; ensure field teams can execute in realistic customer and access scenarios.
- Create readiness scorecards and reinforcement plans based on observed capability gaps, field performance, and launch feedback.
- Manage external training vendors, curriculum partners, and facilitation resources as needed.
- Lead the training team and work cross functionally and collaboratively so content building and execution is in sync with organizational goals
- Partner with Field Compensation, Sales leadership, FRM leadership, Medical and Analytics so training supports the behaviours that matter.
Job RequirementsEducation:- Bachelor's degree required; advanced degree preferred.
Experience:- 8+ years of pharmaceutical/biotechnology commercial, field leadership, training, or sales-excellence experience.
Skills/knowledge/behavioural competencies:- Demonstrated experience leading training for a significant product launch.
- Experience with specialty sales and access/reimbursement capability building.
- Strong adult-learning, facilitation, curriculum-design, coaching, and performance-consulting skills.
- Demonstrated ability to build programs from scratch and operate with limited infrastructure.
- Strong cross-functional leadership
