Salesforce

Senior Director, Employee Success Business Partner

Salesforce$164K — $304K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of HR/ES business partner experience.
  • Bachelor’s degree required, preferably in HR or related fields.
  • Advanced degree in Human Resources or Business preferred.
  • Demonstrated change management expertise in tech environments.
  • Strong talent assessment capabilities in engineering/product areas.
  • Capacity to connect talent strategies to operational outcomes.

Responsibilities

  • Serve as a trusted advisor to senior leaders.
  • Influence talent priorities through executive relationships.
  • Advise on workforce planning aligned to growth objectives.
  • Lead organizational design in high-growth settings.
  • Execute talent planning processes like succession planning.
  • Drive employee engagement and retention strategies.
  • Collaborate to promote equality initiatives and scalable programs.

Benefits

  • Comprehensive health and wellness programs.
  • Flexible work arrangements to promote work-life balance.
  • Opportunities for continued professional development.
  • Inclusive workplace culture with a focus on diversity.
  • Access to AI tools to enhance employee outcomes.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

The Experience
Join our world-class Distribution Employee Success Business Partner (ESBP) team. We are seeking a strategic HR/ESBP leader who embodies our culture and values, with a strong track record of influencing executive stakeholders and delivering measurable business results in complex, fast-paced technology environments. You will partner directly with Regulated Industry leaders driving long-term vision and strategy for a very critical employee base. In this role, you will align people strategy with business objectives, enabling growth, innovation, and organizational effectiveness across a large-scale portfolio.

What You'll Actually Be Doing
Executive Partnership & Strategic Advising
  • Serve as a trusted advisor to senior leaders.
  • Influence business and talent priorities through strong executive relationships and professional credibility.
  • Partner with leadership teams to understand business goals, product roadmaps, and technical strategies that impact workforce planning and organization design.
Workforce Strategy & Organizational Design
  • Proactively advise on workforce planning, location strategy, organizational structure, skills evolution, and long-term capability building aligned to cloud growth objectives.
  • Lead organizational design efforts in high-growth and transformation environments.
  • Act as a change agent as the organization evolves in response to market dynamics, competitive pressures, AI-driven innovation, and technological advancement.
Talent Strategy & Leadership Development
  • Lead and execute end-to-end talent planning processes, including succession planning, leadership development, and high-potential identification.
  • Assess leadership capability and accelerate development within highly technical, product-driven environments.
  • Drive employee engagement and retention strategies in partnership with leadership.
  • Directly manage and develop a team of ES/HR professionals, setting clear priorities, coaching for growth, and modeling the strategic advising and leadership capabilities this role expects of others.
Equality, Inclusion & People Programs
  • Partner to advance Equality initiatives, including representation strategy, talent movement, recruiting alignment, and targeted development efforts.
  • Collaborate with Centers of Excellence (CoEs) and global HR/ES teams to design and implement scalable people initiatives.
  • Ensure seamless execution of employee success processes and programs.
Data-Driven Decision Making
  • Analyze business trends, product strategy shifts, and talent metrics to inform proactive, data-driven people strategies.
  • Translate insights into actionable solutions that enhance performance and organizational effectiveness.
Key Qualifications
  • Demonstrated change management expertise within fast-paced technology organizations.
  • Deep HR/ES business partner experience diagnosing complex organizational challenges and mobilizing effective solutions.
  • Strong talent assessment and leadership development capabilities in engineering and product environments.
  • High business acumen with the ability to connect talent strategy to financial and operational outcomes.
  • Proven ability to build trusted partnerships with senior leaders.
  • Results-oriented with a strong drive to create meaningful organizational impact.
Education & Experience
  • 10+ years of HR/ES business partner experience.
  • Bachelor’s degree required.
  • Advanced degree in Human Resources, Organization Development, Business, or related field strongly preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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