Senior Director

Bristlecone

$175K — $210K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12-15 years of experience in advising customers on business solutions, particularly in hi-tech/semiconductor sectors.
  • Strong capability to comprehend client business challenges and recommend fitting solutions.
  • Background as a trusted advisor with in-depth knowledge of operational models that enhance revenue.
  • Proficiency in supply chain processes and related technologies.
  • Experience with MS Office and Salesforce for effective productivity and client management.
  • Demonstrated ability to retain and grow client accounts through large digital supply chain deals.
  • Exceptional communication skills for engaging with C-level executives and negotiating.
  • Innovative and proactive approach to problem-solving and teamwork.

Responsibilities

  • Oversee a portfolio of accounts with responsibility for profit and loss, targeting specific growth metrics.
  • Establish and nurture strong relationships with clients, particularly at the CXO level.
  • Analyze client objectives to design and implement tailored solutions utilizing Bristlecone's offerings.
  • Develop strategies and present varied solutions to influence client decision-making processes.
  • Identify and propose additional services that enhance client value.
  • Manage and ensure the delivery of Client Technology Plans in a timely and high-quality manner.
  • Provide regular updates to clients on project performance and status of overall plans.
  • Assist in acquiring new client contracts through RFP and pitch activities.
  • Create and draft detailed Strategic Account Plans.
  • Lead and develop a team of Client executives focused on achieving growth targets.

Benefits

  • Opportunity to work in a dynamic, client-facing leadership role.
  • Engagement with high-level stakeholders, fostering significant professional relationships.
  • Scope for strategic influence in the hi-tech/semiconductor industry.
  • Support for continuous learning and professional development in technology trends.
  • Team-based environment encouraging collaboration and innovation.
Full Job Description
Job Description

The Senior Director will play a crucial role in understanding client needs, developing tailored solutions, and expanding Bristlecone's business and relationship with clients. This role involves a deep understanding of client strategies, mapping business needs to technology solutions, and driving account growth and client satisfaction.

Responsibilities

  • Own a portfolio of accounts with P&L responsibility, aiming for defined growth goals.
  • Build strong client relationships, especially with CXO-level interactions.
  • Understand client business objectives and develop effective solutions using Bristlecone's services.
  • Strategize and propose a range of solutions to clients, influencing their decision-making.
  • Identify and discuss business value-added services for clients.
  • Manage Client Technology Plans, ensuring timely and quality delivery.
  • Regularly report to clients on project success and overall plan status.
  • Support new client contract acquisition, including RFP/pitch support.
  • Research and write Strategic Account plans.
  • Build and lead a team of Client executives, focusing on growth KPIs.


Qualifications

  • 12-15 years of experience in advising customers on business solutions, especially in the hi-tech/semiconductor industry.
  • Ability to understand business challenges and advise on the best fit solutions and technologies.
  • Trusted advisor role with a deep understanding of hi-tech domain and operational models for revenue acceleration.
  • Expertise in supply chain processes, tools, technologies, and partner ecosystems.
  • Proficiency in MS Office and Salesforce for productivity and CRM.
  • Proven track record in retaining and growing accounts, creating large deals focused on digital Supply Chain transformation.
  • Excellent communication skills for C-Level interactions and negotiations.
  • Collaborative and solutions-focused approach, with the ability to leverage diverse technology teams.
  • Proactive, creative, and innovative mindset, contributing new ideas and supporting team development.
  • Keenness to learn and share knowledge, staying updated with business and technology trends.

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