Job DescriptionThe Senior Director will play a crucial role in understanding client needs, developing tailored solutions, and expanding Bristlecone's business and relationship with clients. This role involves a deep understanding of client strategies, mapping business needs to technology solutions, and driving account growth and client satisfaction.
Responsibilities- Own a portfolio of accounts with P&L responsibility, aiming for defined growth goals.
- Build strong client relationships, especially with CXO-level interactions.
- Understand client business objectives and develop effective solutions using Bristlecone's services.
- Strategize and propose a range of solutions to clients, influencing their decision-making.
- Identify and discuss business value-added services for clients.
- Manage Client Technology Plans, ensuring timely and quality delivery.
- Regularly report to clients on project success and overall plan status.
- Support new client contract acquisition, including RFP/pitch support.
- Research and write Strategic Account plans.
- Build and lead a team of Client executives, focusing on growth KPIs.
Qualifications- 12-15 years of experience in advising customers on business solutions, especially in the hi-tech/semiconductor industry.
- Ability to understand business challenges and advise on the best fit solutions and technologies.
- Trusted advisor role with a deep understanding of hi-tech domain and operational models for revenue acceleration.
- Expertise in supply chain processes, tools, technologies, and partner ecosystems.
- Proficiency in MS Office and Salesforce for productivity and CRM.
- Proven track record in retaining and growing accounts, creating large deals focused on digital Supply Chain transformation.
- Excellent communication skills for C-Level interactions and negotiations.
- Collaborative and solutions-focused approach, with the ability to leverage diverse technology teams.
- Proactive, creative, and innovative mindset, contributing new ideas and supporting team development.
- Keenness to learn and share knowledge, staying updated with business and technology trends.