Scotiabank

Senior Digital Product Owner - Tangerine

Scotiabank$110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University or College degree, or equivalent experience
  • 7+ years of experience in digital product management, ownership, or fintech
  • 3+ years in an agile scrum team as a Product Owner
  • Strong experience with product vision, roadmaps, and user stories
  • Proven ability to lead cross-functional teams through digital delivery

Responsibilities

  • Develop and own the product vision and roadmap for digital capabilities
  • Lead the delivery of new and enhanced digital experiences for business clients
  • Translate business needs and technical requirements into product features
  • Partner with stakeholders to align on priorities and outcomes
  • Apply incremental delivery principles for early and frequent business value

Benefits

  • Diverse and inclusive team environment that celebrates success
  • Access to thousands of online and in-person professional development courses
  • Support for saving and investing in total well-being through benefits
  • Casual dress code and a focus on authenticity in the workplace
  • Workspace flexibility with the excitement of working for the official Bank of the Toronto Raptors
Full Job Description
Requisition ID: 273592

What you will be doing:

Tangerine is looking for a motivated, strategic and customer-obsessed Senior Digital Product Owner to help shape and deliver the next generation of digital experiences for Tangerine Business clients.

Reporting to the Director, Digital Product & Experience, you will be responsible for defining, managing and optimizing key digital capabilities that support business clients across their onboarding, engagement and day-to-day banking needs. You will play a critical role in building scalable, simple and intuitive digital experiences that help entrepreneurs and business owners get more value from Tangerine.

You will lead and inspire an agile delivery team, work closely with cross-functional partners, and translate business goals, client needs and data insights into high-quality digital product features. This role requires someone who can bring structure to ambiguity, balance strategy with execution, and drive outcomes across a fast-moving and evolving digital business portfolio.

Is this role right for you? - In this role you will:

  • Develop and own the product vision, roadmap and backlog for digital capabilities supporting Tangerine Business clients.
  • Lead the end-to-end delivery of new and enhanced digital experiences that make it easier for business clients to discover, register, onboard, engage and manage their relationship with Tangerine.
  • Translate business priorities, client needs, operational considerations and technical requirements into clear product features, user stories and acceptance criteria.
  • Partner closely with business, technology, design, analytics, marketing, legal, compliance, risk, operations and other key stakeholders to align on priorities and deliver the right client outcomes.
  • Apply incremental delivery principles to drive business value early and often, while enabling feedback loops, stakeholder reviews and continuous improvement.
  • Lead the agile delivery team with clarity and purpose, ensuring the team understands the vision, scope, priorities and definition of done.
  • Prioritize the backlog based on client value, business impact, data insights, risk, complexity and delivery readiness.
  • Use KPIs, digital funnel metrics, client feedback and product performance data to inform decisions and optimize the experience over time.
  • Facilitate problem-solving across the team, helping turn ambiguity into clear decisions, actionable deliverables and measurable outcomes.
  • Identify opportunities to simplify journeys, improve adoption, reduce friction and create more value for business clients.
  • Support discovery and innovation work by exploring new digital capabilities, service models and partnership opportunities that can strengthen Tangerine's business banking proposition.
  • Communicate progress, risks, decisions and trade-offs clearly to stakeholders and leadership.
  • Ensure delivered solutions are client-centric, compliant, scalable, operationally supportable and aligned to Tangerine's digital experience standards.
  • Act as the voice of the client and the business within the delivery team, ensuring the team is always focused on building the right thing.
  • Championing a client- obsessed culture
  • Leveraging a growth mindset, embracing learning and continuous improvement
  • Contributing to a dynamic workplace fostering trust, integrity and inclusion
  • Removing obstacles to drive momentum across teams


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • University or College degree, or equivalent experience.
  • 7+ years of related experience in digital product management, product ownership, digital banking, business banking, fintech, platform delivery or technical solution delivery.
  • 3+ years working in an agile scrum team in a Product Owner capacity.
  • Strong experience defining product vision, roadmaps, backlogs, user stories, acceptance criteria and delivery priorities.
  • Proven ability to lead cross-functional teams through complex digital product delivery.
  • Strong stakeholder management skills, with the ability to align different teams around a common vision and outcome.
  • Strong analytical mindset, with experience using product metrics, funnel data, client insights and performance reporting to guide decisions.
  • Ability to break down complex problems into clear, actionable plans for delivery teams.
  • Strong understanding of digital client journeys, onboarding experiences, self-serve capabilities and customer lifecycle management.
  • Experience with business banking, small business clients, digital marketplaces, partner ecosystems, client registration, onboarding or engagement platforms is an asset.
  • Working knowledge of software development, digital platforms, APIs, mobile/web experiences or modern product delivery practices is an asset.
  • Comfortable working in ambiguity and evolving environments, with the ability to bring structure, clarity and momentum.
  • Excellent communication skills, with the ability to tailor messages for delivery teams, business partners and senior leaders.
  • Strong delivery discipline, attention to detail and ability to manage competing priorities.
  • Passion for simple, intuitive, client-first digital experiences.
  • Positive, collaborative, inclusive and outcome-oriented approach.
  • Eager to mentor, share knowledge, learn from others and help the team succeed.
  • Comfort and confidence adapting to new tools and ways of working
  • AI fluency
  • A craving to contribute to a high-performing team
  • Ability to drive results in periods of change
  • Track record of fostering an inclusive culture


What's in it for you?

  • You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
  • You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
  • You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits.
  • You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
  • You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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