Scotiabank

Senior Digital Product Owner

Scotiabank • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree in business or a related field.
  • Strong knowledge of asset management and sales processes.
  • Experience as a Product Owner managing technology products from strategy to delivery.
  • Experience with Salesforce CRM in an Agile environment.
  • Deep understanding of CRM concepts and their application to business processes.
  • Knowledge of Agile principles and experience working with Scrum teams.
  • Outstanding problem-solving skills and ability to lead cross-functional teams.

Responsibilities

  • Assist in developing product vision and roadmaps while maintaining a prioritized product backlog.
  • Collaborate with business and technology partners to enhance Salesforce CRM capabilities.
  • Build relationships with stakeholders to ensure accurate translation of requirements into digital products.
  • Gather customer feedback to continuously improve the product offerings.
  • Engage with Scrum teams on user stories, sprint planning, and backlog prioritization.
  • Drive incremental delivery of business value and communicate project progress to stakeholders.
  • Review QA plans and facilitate testing to ensure adherence to functional requirements.

Benefits

  • Opportunity for career growth in a reputable asset management firm.
  • Engagement in a collaborative, cross-functional team environment.
  • Exposure to Salesforce CRM capabilities and digital product management.
  • Ability to influence product direction based on user feedback.
  • Involvement in Agile processes enhances project management skills.
Full Job Description
Requisition ID: 274713

As a Senior Digital Product Owner, representing Scotia Global Asset Management and Private Banking, you will assume end-to-end ownership for various product offerings, including Salesforce CRM capabilities, by leading cross-functional teams to conceptualize, define and implement new features. Leveraging your ability to organize and motivate teams, you will work with product lines, stakeholders and software developers to translate customer journey and business directives into actionable backlog deliverables and follow through to completion.

Is this role right for you? In this role you will:
  • Assist in the development of product vision and roadmaps for assigned areas and create and maintain a detailed, prioritized product backlog.
  • Work closely with business and technology partners to evolve Salesforce CRM capabilities, translating business needs into scalable digital solutions and product enhancements.
  • Establish close relationships with the business to ensure requirements are translated into the right digital technology products.
  • Gather and analyze customer and user feedback and use it to continuously improve the product.
  • Engage day-to-day with Scrum teams, writing and clarifying user stories, participating in sprint planning and reviews, backlog grooming and prioritization.
  • Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation throughout the process.
  • Review QA test plans to ensure alignment with acceptance criteria and facilitate testing and review of early builds for adherence to functional requirements.
  • Facilitate problem-solving as required, working closely with design, development and delivery teams to address implementation challenges.
  • Engage with analytics teams to establish, measure and analyze key performance indicators (KPIs) for new features.
  • Manage stakeholder engagement and effectively communicate product releases, new capabilities and associated customer and user journeys.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • An Undergraduate degree in business or a related discipline.
    Comprehensive knowledge of asset management and strong familiarity with sales processes and services.
    Demonstrated experience in a similar Product Owner or digital product role, with responsibility for managing a technology product from strategy and requirements through to delivery.
    Demonstrated experience working with Salesforce CRM, including delivering Salesforce capabilities, enhancements or products within an Agile environment is required.
    A strong understanding of CRM concepts and how Salesforce can be leveraged to support business processes, sales enablement, user experience and operational efficiency.
    In-depth knowledge of Agile processes and principles, with experience working closely with Scrum teams.
    Strong problem-solving skills with the ability to lead teams through solution development and delivery challenges.
    Demonstrated ability to achieve results while working in a cross-functional environment.
    Excellent organizational and analytical skills with strong attention to detail.
    A curious and experimental mindset with the ability to drive innovation amidst uncertainty.
    Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders at different levels of the organization.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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