The Senior Digital Learning Manager is responsible for leading the design, development, implementation, and continuous improvement of training solutions for technical field personnel across a global organization. This role partners closely with Subject Matter Experts, trainers, business leaders, and external partners to identify capability gaps, define learning strategies, and operationalize scalable training programs through regional learning centers and digital platforms.
This leader will drive modern, high-impact learning experiences using adult learning principles, digital learning technologies, and innovative delivery methods such as virtual and blended learning. In addition, the role requires proven experience managing a data analytics and learning systems team to ensure learning technologies, reporting, metrics, and insights effectively support business goals and workforce capability development.
This is a hybrid role and requires some in-office time regularly.
Lead global training strategy and execution for technical field personnel, ensuring alignment with business priorities and operational capability needs.
Facilitate and documentTraining Needs Analysesto identify skill gaps, target audience requirements, and competence development priorities.
Design and oversee the development of training curricula, learning pathways, and instructional materials grounded inadult learning theoryand best practices in learning design.
Translate training concepts into deployable learning solutions and operationalize training modules across learning centers and digital learning environments.
Partner with professional trainers and Subject Matter Experts to create best-in-class learning experiences for field and site personnel.
Drive adoption of modern teaching technologies, including digital learning tools, virtual learning environments, simulation, and VR-based solutions where appropriate.
Build strong working relationships with internal stakeholders, external partners, and regional teams to ensure learning solutions are relevant, scalable, and effective.
Lead and develop adata analytics and learning systems teamresponsible for learning platforms, reporting, dashboards, learner data governance, training effectiveness measurement, and performance insights.
Oversee learning systems and technology operations, ensuring efficient administration, adoption, data quality, and integration with broader talent and business systems.
Establish and track KPIs to measure training impact, learner engagement, completion, capability growth, and business value.
Apply financial understanding to evaluate cost-benefit and total cost perspectives for training programs, technologies, and delivery models.
Manage projects using an organized, agile approach with defined tollgates, milestones, and stakeholder reviews.
Act as a change agent to promote innovation, continuous improvement, and a strong learning culture across a global environment.
Proven success designing learning solutions for adult learners, particularly within technical, field, or operational environments.
Strong knowledge and practical experience with digital learning methods, tools, and modern learning technologies.
Demonstrated experiencemanaging a data analytics and learning systems team, including responsibility for LMS/LXP operations, learning data analysis, reporting, dashboards, and training effectiveness measurement.
Experience using data and insights to inform training strategy, optimize learner experience, and support workforce capability decisions.
Strong project management capability with an agile, highly organized approach.
Excellent facilitation, presentation, verbal, and written communication skills.
Financial acumen with the ability to assess cost-benefit and total cost considerations.
Experience working in a complex, global environment.
Demonstrated ability to prioritize work, meet deadlines, and effectively allocate responsibilities across teams.
Strong can-do attitude with the ability to think strategically and holistically.
Experience leading change, transformation, and continuous improvement initiatives in learning organizations.
