Job Description:
We are actively seeking a talented Senior DevOps Engineer to join our Illustrations Platform Team which supports our Consumer Markets Division (CMD), on-site at our state-of-the-art Newport Beach headquarters.
The Illustrations Platform Team serves as the technical backbone of Pacific Life's illustration systems. We provide the infrastructure, tooling, deployment processes, operational support, and shared services that enable product teams to deliver high-quality software faster, more securely, and more reliably.
Our platform includes mission-critical web applications, desktop applications, APIs, integrations, and supporting services that are used throughout the life insurance sales and illustration process. We are seeking an experienced DevOps professional who thrives at the intersection of software engineering, platform operations, automation, reliability, and security.
This role combines software engineering, DevOps, platform engineering, security, and operational ownership.
Success in this position comes from improving the reliability, security, deployment experience, and developer productivity of a business-critical platform while also contributing hands-on .NET development when appropriate.
This is not a traditional feature-development role. While you will work in Visual Studio, C#, VB.NET, SQL Server, and Azure DevOps, the primary focus is ensuring that our platform builds cleanly, deploys reliably, operates securely, and remains highly available for the business and our distribution partners.
How you'll help us move forward:
Own and continuously improve Azure DevOps CI/CD pipelines, release orchestration, deployment automation, and build engineering processes for web applications, desktop applications, APIs, and supporting services.
Own source control strategy and governance across the Illustrations Platform, including Git administration, branching strategies, repository standards, and developer enablement.
Coordinate production deployments, including scheduled evening and weekend release windows, and validate post-deployment application health.
Serve as a senior technical responder for production incidents, driving triage, mitigation, communication, root cause analysis, and long-term corrective actions.
Drive improvements in platform reliability, scalability, resiliency, performance, and recovery capabilities.
Improve operational observability through monitoring, logging, alerting, dashboards, and diagnostics.
Maintain and support application platform infrastructure across IIS, Windows Server, application pools, SSL certificates, service accounts, scheduled tasks, and supporting services.
Partner with Infrastructure, Security, Networking, and Enterprise Architecture teams on hosting, cloud, networking, identity, and environment changes.
Own the platform's security posture in partnership with Security, including:
Vulnerability remediation
Dependency management
GitHub Advanced Security findings
Static code analysis remediation
Certificate lifecycle management
Service account governance
SSDLC compliance activities
Build PowerShell and C# automation solutions that reduce manual operational effort and improve developer productivity.
Drive modernization initiatives including source control improvements, deployment automation, infrastructure automation, and platform engineering best practices.
Produce technical documentation, operational runbooks, and knowledge-transfer materials that ensure operational sustainability across the team.
Write and maintain production .NET applications, services, and automation tools that directly improve platform reliability, supportability, security, or integration health.
Participate in production support activities, including after-hours incident response and occasional weekend deployment windows.
The experience you bring:
Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
5+ years of software engineering experience using C# and the .NET platform.
3+ years of hands-on experience administering and supporting Azure DevOps, including pipelines, releases, repositories, and deployment automation.
Strong Git experience, including repository administration, branching strategies, pull request workflows, and source-control governance.
Experience supporting business-critical production applications in a DevOps, Platform Engineering, Site Reliability Engineering (SRE), or Application Support capacity.
Strong PowerShell scripting and automation experience.
Experience working with CI/CD pipelines and deployment automation.
Working knowledge of:
Experience with GitHub Advanced Security (GHAS), SonarQube, JFrog, or similar security and code quality tools.
Familiarity with Microsoft Azure cloud services and cloud-hosted application environments.
Understanding of networking fundamentals, including:
Experience with monitoring, logging, observability, and operational health tooling.
Strong troubleshooting and root cause analysis skills.
Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
A calm, professional, ownership-oriented mindset when supporting mission-critical systems.
What Makes You Stand Out
Experience leading or participating in enterprise source-control modernization efforts, including TFVC-to-Git migrations, repository consolidation, and branching strategy design.
Experience implementing DevSecOps practices within enterprise software environments.
Experience driving platform reliability, resiliency, and operational excellence initiatives.
Experience supporting highly available customer-facing applications.
Experience with Infrastructure as Code (IaC), configuration management, or infrastructure automation practices.
Experience supporting financial services, insurance, annuity, or other highly regulated industry platforms.
Proven ability to build credibility and influence across development, infrastructure, security, architecture, and business teams.
A passion for operational excellence, automation, continuous improvement, and building systems that last.
You can be who you are.
We are committed to a culture of inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-TM1
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$113,490.00 - $138,710.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
