Intuit Inc

Senior Design Researcher

Intuit Inc • $132K — $179K *
San Francisco, CA 94112In-Person
Consumer Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Minimum of 5 years in UX research, ideally in tech or consulting sectors.
  • Demonstrated experience managing research projects with cross-functional teams.
  • Proficiency with research tools like UserTesting, qualtrics, and design software such as Figma.
  • A solid track record in mixed methods research, including quantitative studies.
  • Strong skills in synthesizing research findings into actionable insights.

Responsibilities

  • Guide teams in framing research questions and hypotheses.
  • Plan and implement various research projects to gain customer insights.
  • Synthesize data into frameworks that drive team alignment on key issues.
  • Coach colleagues on effective research practices, including AI integration.
  • Promote a customer-centric perspective to influence product decisions.
  • Maintain a growth mindset while managing multiple research streams.
  • Contribute to the evolution of the research team's methods and culture.

Benefits

  • Generous performance-based compensation package.
  • Eligible for cash bonuses and equity rewards.
  • Strong emphasis on fair pay, with regular reviews based on equity and gender.
  • Access to comprehensive company benefits.
Full Job Description
HOW YOU WILL LEAD
  • Guide product, design, and marketing stakeholders in reframing their questions and assumptions into clear research goals, testable hypotheses, and learning plans. Articulate methodology recommendations and industry best practices to educate teams on quality research.
  • Plan and conduct a wide range of research projects end-to-end to uncover deep, high-quality insights that contribute to our foundational understanding of our customers, current and future, and lead to clear opportunities for product and marketing innovation.
  • Synthesize data into clear insights and frameworks that align the team on the most important problems and opportunities. Turn insights into action through collaboration, immersion, recommendations, provocations, and facilitation of ideation sessions.
  • Coach designers, PMs, and cross-functional partners on conducting their own research, including responsible and effective use of AI, to scale customer empathy and research quality across the team.
  • Bring an outside-in, holistic, end-to-end customer perspective to influence stakeholders and advocate for customer needs. Partner with other data teams and bring in other data sources to develop a holistic, data-backed perspective.
  • Bring a positive, solution-centric, growth mindset. Work independently across multiple stakeholders and workstreams, gaining alignment on priorities, timelines, and trade-offs as necessary.
  • Contribute to the evolution and leveling of the research team's craft and culture, including helping shape team standards for how we use AI in research.


Responsibilities

AI-augmented research practice:
  • Experience integrating AI tools into the research workflow, from study design through synthesis and analysis, with a clear point of view on when AI accelerates the work and when human judgment must lead
  • Ability to evaluate AI outputs for quality, accuracy, and bias, and to uphold research rigor and ethics whether or not AI is involved
  • Curiosity about emerging AI-native research methods and a habit of experimenting responsibly

Depth of qualitative research craft:
  • Demonstrated ability in designing and leading qualitative research, specifically remote IDIs, concept exploration and evaluation, and usability testing
  • Strong moderation skills, able to adapt to the flow of conversation and probe to uncover deeper insights
  • Commitment to ethical, inclusive research practices, from participant recruiting through reporting
  • Value process and rigor but thrive in a fast-paced environment and bring creative problem solving to research


Qualifications

WHAT YOU'LL BRING
  • Minimum of 5 years of experience leading design/UX research projects in a professional environment, preferably in a technology company or consulting firm
  • A track record of successfully scoping and managing research engagements throughout the human-centered design process in close collaboration with cross-functional stakeholders (marketing, design, product management, customer success, etc.)
  • Experience with research data collection and analysis platforms (such as UserTesting, Qualtrics, or similar), facilitation tools (such as FigJam, Claude, Cursor), and design tools (such as Figma)


Experience with mixed methods:
  • Experience designing quantitative UX studies, experiments, and/or surveys and analyzing the data
  • Ability to triangulate qualitative findings with survey data, product analytics, and secondary research to build a holistic, data-backed perspective

Strong synthesis and communication skills:
  • Ability to translate research data into clear insights, durable frameworks, and actionable recommendations
  • Strong storytelling, data visualization, and presentation skills
  • Comfort presenting findings to leadership and large audiences of key stakeholders

Along with your resume, we'd love to see work samples!

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
San Francisco $132,500 - $179,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

Keep up to date with the latest in career opportunities and company news at Intuit Inc. Personalize your subscription to receive job alerts, insider tips, and industry-leading insights that you can put to use today—all from the people who work here.

Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

SEARCH INTUIT JOBS

READ CAREERS BLOG

At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Intuit Inc

More Consumer Technology Jobs

Find similar Senior Design Researcher jobs:

NationwideSan Francisco, CA