Salsify

Senior Deal Desk Analyst

Salsify$100K — $118K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Deal Desk, Sales Operations, or similar roles
  • Proven ability to collaborate with go-to-market teams and cross-functional departments
  • Strong communication skills with a focus on transparency and professionalism
  • Familiarity with enterprise SaaS business metrics/processes and complex deal structures
  • Highly organized with a customer-oriented mindset
  • Proficient in Salesforce and Salesforce CPQ
  • Basic knowledge of revenue recognition rules
  • Bachelor's degree in Operations, Finance, Accounting, or Data/Analytics

Responsibilities

  • Act as the main contact between Sales, Legal, and Finance to expedite complex order reviews and approvals
  • Consult with the sales team on deal structuring and revenue recognition to ensure customer needs are met
  • Collaborate with Sales to create and manage quotes in Salesforce while applying policy expertise
  • Handle internal escalations regarding policy exceptions from Sales and propose innovative solutions
  • Drive continuous improvement initiatives in the quote-to-cash process to minimize friction and operational challenges

Benefits

  • Equity in the form of stock options
  • Health and medical benefits
  • Access to flexible spending accounts
  • Flexible PTO policy
  • Competitive and equitable market rate compensation
  • Performance and proficiency-based pay adjustments
  • Total Rewards plan participation for all full-time employees
Full Job Description
About the Opportunity

As part of the Deal Desk team, you will form strong bonds with your colleagues in Sales, Finance, Business Systems, and beyond to maximize revenue and facilitate a smoother sales cycle. In this role, you will assist with providing tactical support for deal structures, pricing/discounting, and approval processes, ensure adherence to the Corporate Bookings Policy, and help escalate critical matters. In this role, you will have a significant impact on Salsify's growth and retention strategies by delivering an excellent sales support experience.

How You'll Make an Impact (Main Areas of Focus):
  • Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders.
  • Act as consultant to sales team using historical knowledge of complex deal structuring and revenue recognition policies to help resolve problems seen during deal building and structuring, while helping meet customer needs, and maximize booking value for both the sales rep and company.
  • Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies, while helping Sales to meet customer needs and maximize revenue.
  • Manage internal escalations for policy exceptions arising from the Sales team, and assist in developing creative solutions to reduce friction and risks during the sales process.
  • Assist with cross-functional initiatives to drive continuous improvement across the quote-to-cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce.

You'll Enjoy This Role if You Have (Desired Skills/Competencies):
  • 7+ years of experience in Deal Desk, Sales Operations, or similar roles
  • Demonstrated ability to partner with GTM Teams and other cross-functional departments
  • Excellent communicator, self-aware, transparent, professional, and open to feedback
  • Understanding of enterprise SaaS businesses, and their operational metrics/processes, with experience working on complex deals across a multi-product portfolio
  • Organized, customer-focused, and strong attention to details
  • Experience with Salesforce and Salesforce CPQ
  • Basic understanding of revenue recognition rules and booking terms
  • BA degree, preferably in an area such as Operations, Finance, Accounting, or Data/Analytics


#LI-AS1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:
  • We pay market rates, which are competitive and equitable
  • We pay based on performance and proficiency, not tenure
  • We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

US National Pay Range

$100,300-$118,000 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent '[redacted]' will be reaching out about next steps if we would like to move forward.

About Salsify

Salsify is a software company that provides product experience management (PXM) solutions for businesses. The company was founded in 2012 and is headquartered in Boston, Massachusetts. Salsify's platform allows businesses to manage and optimize their product content across multiple channels, including e-commerce sites, social media, and mobile apps. The company's clients include a variety of retailers and consumer brands. Salsify has received numerous awards and recognitions for its innovative products and contributions to the software industry.
Learn more about Salsify
Size
300 employees
Industry
Founded
2012

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