Microsoft

Senior Data Center Campus Director

Microsoft • $140K — $284K *
Phoenix, AZ 85032In-Person
Information Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Qualification or equivalent AND 10+ years in mission-critical service management with relevant operational experience OR equivalent experience
  • 3+ years of people management experience
  • Bachelor's or Technical College Degree in a related field AND 15+ years in enterprise-level management of complex projects/programs OR 17+ years with a High School qualification
  • Applicable certifications (e.g., APICS, CompTIA, Network Certifications, ITIL)
  • 7+ years' experience managing large scale operations and critical environment infrastructures and budgets of $5M+.
  • 7+ years leading diverse technical teams or 10+ years managing global teams

Responsibilities

  • Lead a major AI infrastructure metro supporting training and inferencing environments.
  • Drive operational excellence across multiple datacenter campuses and regions.
  • Ensure reliable delivery of cloud and AI capacity at metro scale while facilitating growth.
  • Cultivate a culture of safety and compliance in operations.
  • Manage, coach, and develop full-time employees across datacenters in the Metro.
  • Oversee IT and Critical Environment support for customer delivery within SLA commitments.
  • Plan and manage essential infrastructure and resources for anticipated growth.

Benefits

  • Comprehensive health insurance coverage including medical, dental, and vision.
  • Retirement plans with company contributions.
  • Generous paid time off policies including vacations and holidays.
  • Employee discounts and offers.
  • Opportunity for professional development and certifications.
  • Flexible work environment options.
Full Job Description
Responsibilities

As a Senior Data Center Campus Director your responsibilities will include:
  • Lead one of Microsoft's largest AI infrastructure metros, supporting hyperscale training and inferencing environments.
  • Drive operational excellence across a geographically distributed portfolio of owned and leased datacenters spanning multiple campuses and cloud regions.
  • Accountable for safe, secure, and reliable delivery of cloud and AI capacity at metro scale while enabling continued growth and expansion.
  • Empower a culture of safety, security and compliance in all aspects of data center operations
  • Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your Metro
  • Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
  • Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro
  • Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro. This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans
  • Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend
  • Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and partner support teams
  • Collaborate with global and regional management teams and contribute to improvement programs
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success


Qualifications

Required Qualifications
  • High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
    • OR equivalent experience
  • 3+ years people management experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification:This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport


Preferred Qualifications
  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 15+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • OR High School Qualification or equivalent AND 17+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • OR equivalent experience.
  • 5+ years people management experience.
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.
  • 7+ years' enterprise-level experience managing large scale and complex projects/programs AND 7+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 7+ years' experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $5M+.
  • Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
  • 7+ years' experience leading diverse, technical workforce OR 10+ years' experience managing global and virtual teams.


Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $140,200 - $284,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $185,600 - $312,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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