Salesforce

Senior Data Analyst

Salesforce$123K — $186K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in data analytics or related fields
  • Expertise in Tableau dashboard creation, with a preference for Tableau Next proficiency
  • Strong SQL skills and experience with Snowflake or similar databases
  • Experience building semantic layers and metric governance
  • A proactive mindset, comfortable in ambiguous environments with a focus on building from the ground up
  • Excellent communication skills, with the ability to convert data findings into actionable insights

Responsibilities

  • Build and maintain self-serve dashboards in Tableau Next for stakeholder use
  • Standardize metric definitions and develop the semantic layer with collaboration from the Analytics Engineer
  • Deliver fast, credible analysis to respond to stakeholder questions and provide insights to leadership
  • Directly partner with stakeholders to troubleshoot reporting issues and enhance reporting experiences
  • Own the dbt semantic layer and manage complete metric governance, including a catalog of key metrics

Benefits

  • Comprehensive resources for work-life balance
  • Supportive environment to unleash potential
  • Access to AI tools to enhance job performance
  • Opportunities to shape the future of data capability within a pivotal team
  • Involvement in building fundamental data structures from the ground up
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Data

Job Details

The Experience:

We are the CCO Product Strategy team - a newly formed and fast-growing group within Salesforce's Chief Customer Officer (CCO) organization. We sit at the intersection of product, data, and strategy, and we're building our data capability from the ground up. This is a rare opportunity to join at the foundation stage and directly shape how our team harnesses data to drive customer success outcomes across the Salesforce ecosystem.
Our stack: Tableau Next, Snowflake, and Salesforce Data Cloud. Our mission: build the gold standard for data products that power CCO and Customer Success strategy.

What You Will Be Building
  • Self-Serve Dashboards & Reports - Build and maintain dashboards in Tableau Next that serve as a reliable, self-serve source of truth for stakeholders across shelfware, MCP adoption, and P&L metrics
  • Metric Standardization - Help standardize metric definitions and maintain the semantic layer within the data product, working alongside the Analytics Engineer
  • Analysis & Insights - Turn ad-hoc stakeholder questions into fast, credible analysis, and contribute to broader insights delivery for CCO and Customer Success leadership
  • Data Stewardship - Partner directly with stakeholders to resolve reporting issues and keep improving the reporting experience. You will own the dbt semantic layer and metric governance end-to-end, and own metric catalog covering key P&L metrics and product adoption metrics

You're Our Person If:
  • Tableau-savvy - Deep experience building Tableau dashboards; Tableau Next experience a plus, or strong readiness to ramp on it
  • Data Driven - Comfortable with SQL and querying relational databases like Snowflake
  • A Builder at Heart - You thrive in ambiguous, 0-to-1 environments and want to help stand up a data foundation from scratch
  • Detail-Oriented - Care about metric consistency, documentation, and getting definitions right, since these become the standard others build on
  • A Clear Communicator - Can translate data into insights stakeholders can act on
  • Advanced dbt experience
  • Strong Snowflake experience
  • Semantic modeling expertise
  • Advanced Tableau modeling experience
  • Tableau Next semantic layer experience


Even Better If:
  • Experience with Salesforce Data Cloud or Salesforce CRM analytics
  • Familiarity with dbt or semantic-layer concepts
  • Exposure to RLS/access-controlled dashboards


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

SEARCH SALESFORCE JOBS

Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

Similar Jobs

More Jobs at Salesforce

More Enterprise Technology Jobs

Find similar Senior Data Analyst jobs: