Manulife Financial Corporation

Senior Data & AI Solution Architect

Manulife Financial Corporation$113K — $163K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in data/analytics architecture; 3+ years in AI/ML production (GenAI experience preferred)
  • Bachelor's degree in computer science, Engineering, Information Systems, Data/AI, or related field; Master's preferred
  • Experience architecting on Azure (Data Lake, Databricks, Synapse/Fabric) in financial services/insurance
  • Strong understanding of data governance, data modeling, and AI/GenAI governance
  • Leadership skills to drive decisions and manage trade-offs across teams
  • Excellent communication skills for technical/non-technical audiences
  • Familiarity with MLOps/LLMOps concepts and modern engineering practices (IaC, CI/CD)

Responsibilities

  • Design data and AI solutions including data pipelines and ML/GenAI use cases
  • Produce high-level and low-level designs and define non-functional requirements
  • Lead design decision-making and approve solution designs
  • Guide engineering and data science teams during build and deployment phases
  • Implement data ingestion, lakehouse, and ML pipeline patterns while enforcing MLOps
  • Architect Azure solutions, defining CI/CD and infrastructure as code patterns
  • Ensure integration, data governance, and security in technology architectures

Benefits

  • Opportunities for career growth and learning
  • Flexible work environment focusing on well-being and inclusion
  • Support for shaping future industry innovations
  • Comprehensive health insurance, including mental health support
  • Retirement savings plans with employer matching
  • Generous paid time off including holidays and personal days
  • Employee assistance programs and wellness benefits
Full Job Description
The Senior Data & AI Solution Architect is accountable for designing and governing end-to-end data and AI solutions that translate business requirements into secure, scalable, and production-ready architectures. This role operates as the hands-on architecture authority across the solution lifecycle, driving design decisions, defining solution blueprints, resolving trade-offs, and guiding engineering and data science teams through implementation. The architect ensures solutions are aligned with enterprise standards, regulatory expectations, and operational readiness, while enabling the delivery of modern data platforms, analytics, and AI/GenAI use cases.

Position Responsibilities:
Solution Architecture Ownership
  • Design end-to-end data and AI solutions (data pipelines, analytics, ML/GenAI use cases).
  • Produce HLDs/LLDs, define NFRs (scalability, performance, security, cost).

Architecture Decisioning
  • Lead design decisions and trade-offs (e.g., batch vs streaming, cost vs performance).
  • Review and approve solution designs aligned with enterprise standards.

Delivery & Implementation Support
  • Guide engineering and data science teams during build and deployment.
  • Resolve technical blockers and ensure production readiness.

Applied Data & AI Patterns
  • Implement patterns for ingestion, lakehouse, ML pipelines, and GenAI (RAG, vector search).
  • Enforce MLOps/LLMOps (versioning, evaluation, monitoring).

Azure Solution Design
  • Architect solutions leveraging Azure (ADLS, Databricks, Synapse/Fabric, Azure ML/OpenAI).
  • Define CI/CD and IaC-based deployment patterns.

Integration & Data Governance
  • Design API, data contracts, and event-driven architectures.
  • Ensure data quality, lineage, and interoperability.

Security & Responsible AI
  • Embed security, privacy, and AI governance controls (model risk, guardrails).


Operational Readiness
  • Define monitoring, observability, and cost optimization strategies.


Required Qualifications:
  • 5+ years of experience in data/analytics architecture, with 3+ years designing AI/ML solutions in production (GenAI experience strongly preferred).
  • Bachelor's degree in computer science, Engineering, Information Systems, Data/AI, or a related field. Master's degree preferred.
  • Proven experience architecting on Azure across data and AI services (e.g., Data Lake/Databricks/Synapse/Fabric as applicable; Azure AI services), ideally within financial services and/or insurance.
  • Strong understanding of data governance, data modeling, integration, metadata management, and privacy/security controls; able to extend these practices to AI/GenAI governance.
  • Strong architecture leadership skills: drive decisions, manage trade-offs, and influence across teams while maintaining delivery focus.
  • Excellent communication and stakeholder management skills, with the ability to translate complex data/AI concepts for technical and non-technical audiences.
  • Experience with modern engineering practices (IaC, CI/CD), and with MLOps/LLMOps concepts such as model/prompt versioning, evaluation, monitoring, and deployment patterns.
  • Relevant certifications in Azure (Architecture/Data/AI) are a plus.


Preferred Qualifications:
Hands-on experience implementing:

  • RAG architectures
  • Vector databases / semantic search
  • Prompt orchestration frameworks


Experience with:
  • Lakehouse architectures and data products
  • Domain-driven/data mesh environments


Familiarity with:
  • Model risk management
  • Responsible AI frameworks in regulated industries
  • Azure certifications (Solutions Architect, Data Engineer, AI Engineer).


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


#LI-Hybrid

The role being advertised is an existing vacancy.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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