Adobe Inc.

Senior Customer Facing Software Engineer

Adobe Inc.$177K — $257K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience with strong skills in Java or Scala, and frameworks like Spring Boot
  • Expertise in designing and implementing RESTful web services
  • Solid understanding and hands-on experience with relational and NoSQL databases
  • Experience building and maintaining large-scale distributed systems and data processing pipelines, e.g., Kafka, Spark, Hadoop
  • Excellent verbal and written communication skills, able to articulate technical concepts clearly
  • Strong problem-solving skills and ability to model solutions for complex technical challenges
  • Experience working effectively in cross-functional teams

Responsibilities

  • Design, implement, and co-own features based on customer requirements, focusing on performance, scalability, and reliability
  • Develop production-ready code for highly available systems, SaaS applications, and RESTful APIs
  • Ensure high standards of quality through robust testing and observability
  • Collaborate with technical leads, product management, and engineers to deliver solutions that meet business and customer objectives
  • Contribute to root cause analysis during service outages
  • Stay updated on relevant technologies within the Adobe ecosystem and the broader industry
  • Mentor other engineers on customer-facing delivery, solution design, and best practices

Benefits

  • Access to a diverse range of professional development resources
  • Opportunity to work in a startup-style environment with the backing of a major corporation
  • Innovative and collaborative team culture that values employee input and idea generation
  • Flexible working arrangements that may support work-life balance
  • Commitment to diversity, equity, and inclusion within the workplace
Full Job Description
The Team: You will be joining the newly formed Forward Deployment Engineering (FDE) team within Adobe's Digital Experience organization. As part of a key innovation initiative, our mandate is to bridge the gap between product engineering and real-world implementation. We are a team of world-class engineers dedicated to solving the most complex challenges for the world's largest companies, ensuring they extract maximum value from the Adobe ecosystem.

The Opportunity: This is an opportunity to be a technical ambassador for Adobe. You will split your time between deep technical work and on-site collaboration with the engineering teams of global industry leaders. If you are passionate about customer empathy and technical excellence, this role offers the best of both worlds: the excitement of a startup-style environment with the resources and scale of Adobe. Come help us build the future of digital experiences, one customer success story at a time.

What You'll Do:

  • Design, implement, and co-own features based on customer requirements, prioritizing performance, scalability, and reliability.


  • Develop production-ready code for highly available systems, SaaS applications, and RESTful APIs.


  • Ensure high standards of quality, including robust testing and observability.


  • Collaborate effectively with technical leads, product management, and other engineers to deliver solutions meeting business and customer objectives.


  • Contribute to root cause analysis during service outages.


  • Stay ahead of the curve on relevant technologies within the Adobe ecosystem and the broader industry.


  • Drive tasks with strong ownership, clarity, and precision.


  • Participate in technical discussions regarding customer needs and implementation approaches.


  • Mentor other engineers on customer-facing delivery, solution design, and best practices for integrated solutions in production.


What You Bring:

  • 5+ years of software engineering experience with strong skills in Java or Scala and frameworks like Spring Boot.


  • An inventive mind that is looking for the best solutions to the most interesting problems.


  • Expertise in designing and implementing RESTful web services.


  • Solid understanding and hands-on experience with relational and NoSQL databases


  • Experience building and maintaining large-scale distributed systems and data processing pipelines (e.g., experience with Kafka, Spark, Hadoop is valuable).


  • Strong problem-solving skills and the ability to model solutions for complex technical challenges.


  • Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly.


  • Experience working effectively in cross-functional teams.


  • Situational awareness and experience handling technical discussions, including navigating differing viewpoints or requirements professionally.


  • A strong sense of ownership, innovation, and commitment to delivering high-quality results.


  • Comfortable with 10%-25% travel to build relationships with customers


Desired Extras:

  • Experience with cloud platforms (AWS, Azure), Microservice Architecture, Databricks, Snowflake, Airflow.


  • Knowledge of JavaScript/TypeScript (React/Next.js).


  • Experience with Containers and CI/CD systems like Argo CD and GitOps.


  • Knowledge of applied GenAI and ML with proficiency in Python


  • AI development understanding


This role is eligible for bonus and equity

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,000 -- $257,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $177,900 - $257,550In Washington, the pay range for this position is $161,700 - $234,150

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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