Collibra

Senior Customer Engineer

Collibra$140K — $175K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in a Customer Engineering or technical customer facing role with a total of 4+ years in the data ecosystem.
  • Understanding of data governance, data catalogs, data integration, data quality, and data privacy platforms.
  • Familiarity with cloud data infrastructures and API-driven integration platforms.
  • Experience in configuring and troubleshooting complex enterprise software solutions.
  • Proficient in using AI tools to address business challenges and optimize workflows.
  • Bachelor's degree or equivalent work experience required.
  • This position is not eligible for visa sponsorship.

Responsibilities

  • Provide technical expertise on Collibra's products to customers and internal teams.
  • Map solutions to customer needs, integrating both technical and business requirements.
  • Support technical stakeholders to boost Collibra adoption and realization of value.
  • Create lab environments and playbooks for product demonstrations and evaluations.
  • Collaborate with the Product team to provide feedback and insights for product enhancements.

Benefits

  • Flexible benefits program to accommodate diverse needs and life goals.
  • Competitive health coverage and time-off policies.
  • Equity ownership available for all levels.
  • Bonus potential included as part of compensation.
  • Pension/401k plans to support long-term financial security.
Full Job Description
Senior Customer Engineers at Collibra are responsible for
  • Providing timely technical expertise on Collibra's products to customers, prospects, partners, and internal teams.
  • Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
  • Advising and supporting customers' technical stakeholders to accelerate Collibra adoption and value realization.
  • Creating and maintaining lab environments and playbooks for successful technical demonstrations and evaluations by peers and partners.
  • Collaborating with the Product team by giving early product feedback and sharing field observations and customer insights to enhance competitive advantage.
You have
  • 2+ years in a Customer Engineering, Solutions Engineering, or technical customer facing role supporting enterprise software, with 4+ years total experience in the data ecosystem.
  • A good understanding of two or more of the following disciplines: data governance, data catalogs, data integration, data quality and data privacy platforms, specifically how they serve as the critical foundation for "AI-ready data".
  • Familiarity with modern cloud data infrastructure, including leading PaaS providers, Data Lakes, Lakehouses, Cloud Warehouses (e.g., Snowflake, Databricks), and API-driven integration platforms.
  • Hands-on experience configuring, integrating, and troubleshooting complex enterprise software solutions.
  • Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
  • A bachelor's degree or equivalent related working experience is required.
  • This position is not eligible for visa sponsorship.
You are
  • An effective communicator who can explain complex technical concepts clearly to both technical and business audiences.
  • Able to understand customer business needs and identify the technical solutions that support meaningful business outcomes.
  • Comfortable presenting and sharing expertise with highly skilled technical audiences.
  • Motivated by continuous learning and excited to deepen your understanding of both customer challenges and emerging technologies.
  • A collaborative team player who works effectively across sales, product, and engineering teams to drive outcomes.
  • Willing to travel up to 20%.
Measures of success
  • Within your first month, you will be able to clearly explain the value of the Collibra platform and understand key concepts and terminology related to it.
  • Within three months, you will be able to conduct product demonstrations, and be able to present solutions aligned to customer value, with minimal support.
  • Within six months, you will achieve two Collibra certifications and be able to explain, present, set up, configure, and troubleshoot Collibra Platform integrations with external systems.
  • Drive operational excellence by ensuring the sales process runs smoothly and efficiently.
Compensation for this role

The standard base salary range for this position is $140,000 - $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

About Collibra

Collibra is a data intelligence company that provides a cloud-based platform that enables organizations to access and understand their data. The company's platform allows users to collaborate on data, build data-driven workflows, and automate data management processes. Collibra's customers include large enterprises in industries such as finance, healthcare, and retail. The company was founded in 2008 and is headquartered in New York City.
Learn more about Collibra
Size
800 employees
Industry
Founded
2008

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