Job number:

J0826-0379

Job title:

Senior Coordinator - Operations, Workplace Operations

Job Type:

Permanent Full time

Vacancy Type:

New

Location:

Ottawa, Ontario, Canada

Number of positions:

1

Date posted:

August 27, 2026

Closing date:

September 10, 2026

Compensation:

$79,277.00 - $93,267.00/year

Why is this role important?

The Senior Coordinator - Operations is responsible for coordinating office administration functions including space utilization, physical security, facilities maintenance, and business continuity across multiple locations. This role coordinates complex projects such as office relocations and space planning, and supports the development and implementation of policies and procedures.

What you'll do

1. Prepare appropriate purchase orders for office supplies/furniture/equipment and arranges for maintenance of office equipment for assigned office sites. Acts as first line contact for suppliers; obtains and researches new supplier options and pricing.
2. Respond to facilities and security inquiries, ensuring adherence to policies and procedures.
3. Ensure that CIHI's space planning system is up to date by providing accommodation/ move/ add/ changes within the system.
4. Work closely with Manager to develop long-term space allocation plans, in keeping with current and future budget and staff growth requirements.
5. Monitor and arrange for housekeeping and contractors' services, including cleaning, general office maintenance, minor repairs and related services as required.
6. Process requests for building access and responds when security breaches are reported. Communicate policy and procedure to employees and ensures adherence to the policy.
7. Support the implementation of standards, policies, and procedures for office furniture, equipment, and physical security.
8. Maintain and update the business continuity management program, including emergency preparedness and exercises.

What you'll bring to the table
• Undergraduate degree in Business Administration or related field, or equivalent combination of education and related experience.
• 3-5 years experience in office administration, facilities management, and space planning.
• Proven ability to lead large office relocation projects and manage complex facilities operations.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Excel, Word, Access) and experience with space planning software or Microsoft Project is an asset.
• Ability to manage multiple priorities and work flexible hours, including evenings and weekends as required.
• Knowledge of BOMA standards and practices is an asset.

Additional Requirements
• Primary locations: Toronto or Ottawa.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Occasional overtime or flexibility in hours may be required to support events, special projects or emergency circumstances.
• Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

Are you interested in this job?