Senior Consultant, ServiceNowDepartment: ServiceNow
Employment Type: Full Time
Location: Chantilly, VA
Compensation: $168,000 - $187,000 / year
DescriptionAs a
Senior Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.
Location: Chantilly, VA (Government/Contractor SCIF) 100% on-site
Clearance: Active Top Secret Clearance/TS SCI Preferred
What you will do:- Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
- Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
- Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
- Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
- Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed
- Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
- Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
- Participate in implementation architectures for digital solutions, frameworks, and accelerators.
- Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
- Help with building proof of concept, and creating technical solutions for internal application as needed.
- Configure asset classes, categories, and model structures with approved attributes for the initial Enterprise Asset Managemetn (EAM) enclave.
- Develop asset lifecycle and management workflows enabling asset creation, updates, and state transitions.
- Establish NSN and FLIS data staging with deduplication controls and audit logging.
- Set up stockroom records and implement the approved organizational stockroom hierarchy.
- Establish baseline reporting and lay the groundwork for the Enterprise Data Warehouse (EDW) reporting framework during the initial rollout phase.
- Implement end-to-end stockroom operational capabilities-including receiving, transfer, issuance, and return operations-with complete transaction tracking by asset and user.
- Support Hardware Asset Management (HAM) and Software Asset Management (SAM) configurations to maintain alignment with the unified EAM data model.
- Lead efforts across testing, user training, system cutover, and final operational handoff.
What you will bring:- Bachelor's degree in computer science, Information Systems, or an equivalent technical field.
- 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
- Proven track record of developing and customizing ServiceNow Enterprise Asset Management (EAM), Hardware Asset Management (HAM), and Software Asset Management (SAM) modules.
- Proficiency in designing asset classifications, defining lifecycle state workflows, and setting up stockroom or warehouse operational frameworks.
- Hands-on expertise in staging NSN/FLIS data, configuring audit trails, and implementing duplicate prevention strategies.
- Familiarity with end-to-end Service Catalog workflows for acquiring, entitling, and managing hardware and software assets.
- Adept at configuring reporting data pipelines to feed Enterprise Data Warehouse (EDW) systems.
- Demonstrate extensive experience with security models, access controls, upgrade strategies, and compliance requirements.
- A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture.
- Experience with creating reports and dashboards within ServiceNow Performance Analytics.
- Required Certifications:
- Cybersecurity focused certification like Security+,
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Fairly good understanding of data concepts (SQL, Databases) and business workflows
- Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources
It would be great if you also had- Nice to Have Certifications:
- ServiceNow Certified Implementation Specialist - Hardware Asset Management or Software Asset Management
- ITIL 4 Foundation
Benefits:Nuvitek is proud to offer a comprehensive benefits package:- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave
- 401K
- Paid Time Off
