Dell

Senior Consultant AI Development & Agent Ops - Product Manager

Dell$204K — $280K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management within software-intensive organizations
  • Expertise in CI/CD, DevOps, and developer tooling
  • Ability to structure ambiguous problems into concrete outputs
  • Experience collaborating across functional teams like engineering and security
  • Strong communication skills for technical and non-technical audiences
  • Track record of self-directed work with minimal oversight

Responsibilities

  • Influence agentic portfolio strategy and roadmap
  • Design capabilities to enhance Product Management in ISG
  • Establish standards and best practices for agentic solutions
  • Research and identify opportunities in the AI landscape
  • Manage vendor and partner ecosystem for AI solutions
  • Collaborate with stakeholders to align on agentic strategy
  • Develop executive-level recommendations and business cases

Benefits

  • Comprehensive health and wellness support
  • Flexible work environment
  • Opportunities for professional development
  • Employee discounts and perks
  • Retirement savings plans with company matching
Full Job Description
Job Description

AI Development & Agent Ops - Product Manager

Product Management - Infrastructure Solutions Group

Join us to do the best work of your career and make a profound social impact as a Product Manager on our AI Development & Agent Ops team in Hopkinton, MA or Austin, TX,

The Opportunity

Dell Technologies is at an inflection point in how software is built. Our Infrastructure Solutions Group - home to one of the industry's largest developer organizations - is undergoing a fundamental transformation: from traditional SDLC to an agentic development model where engineers orchestrate AI agents across the full software lifecycle.

This newly created, hands-on role sits at the center of a broad and evolving portfolio of agentic operations work - designing, building, and refining the services, platforms, and practices that will enable ~9,000 engineers to develop with agents at scale.

What You'll Achieve

As a Product Manager - AI Development & Agent Ops, you will be responsible for shaping the agentic portfolio strategy and designing capabilities that enable ~9,000 engineers to develop with AI agents at scale. You will work with cross-functional stakeholders across ISG on Dell's agentic SDLC transformation - driving how the organization scales and integrates agentic capabilities across the full software development lifecycle.

What We're Looking For

The right candidate is a versatile technical practitioner who combines deep fluency and domain expertise with a genuine passion for the emerging agentic AI landscape. We are looking for someone who is a builder - think prototypes, frameworks, dashboards, documentation - and who thrives in environments where the playbook is still being written.

You will:
  • Influence the agentic portfolio strategy, roadmap, and prioritization framework, defining how Dell scales and integrates agentic capabilities across the SDLC to drive business and engineering outcomes
  • Design and develop agentic capabilities that enhance Product Management across ISG, enabling more effective planning, requirements definition, decision-making, and execution upstream in the SDLC
  • Establish and govern specification standards, quality gates, and operational best practices to ensure consistent, scalable, and high-quality adoption of agentic solutions across the SDLC
  • Research emerging trends, technologies, and market developments within the AI and agentic landscape; conduct proofs of concept, pilots, evaluations, and experimentation to identify opportunities for innovation and value creation
  • Manage and assess the agentic vendor and partner ecosystem, evaluating solution capabilities, market offerings, and strategic partnerships to strengthen Dell's AI portfolio
  • Partner with cross-functional stakeholders across ISG to align priorities, influence decision-making, and build consensus on agentic strategy, investments, and portfolio direction
  • Develop executive-level recommendations, business cases, and portfolio insights that enable leadership alignment and accelerate adoption of agentic capabilities across the organization


Take the First Step Towards Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • 8+ years in a product management role within software-intensive organizations, with experience contributing to large-scale transformation
  • Deep hands-on familiarity with modern software development practices - CI/CD, DevOps, developer tooling - and a strong working knowledge of the current AI/agentic development landscape
  • Demonstrated ability to take ambiguous problems, structure them, and deliver concrete outputs: analyses, prototypes, specifications, or frameworks
  • Experience working cross-functionally with engineering, product, security, and infrastructure stakeholders
  • Strong written and verbal communication skills - able to translate technical complexity into clear documentation for both technical and non-technical audiences.
  • Self-directed work style with a track record of delivering high-quality work with minimal oversight

Desirable Requirements
  • Direct, hands-on experience with agentic development tools and platforms (e.g., Windsurf/Codeium, Claude Code, GitHub Copilot, Cursor, or equivalent)
  • Familiarity with MCP ecosystems, LLM token economics, and AI governance frameworks at enterprise scale
  • Experience in a large enterprise environment with gated release cycles, compliance requirements, and non-negotiable human oversight needs
  • Background in developer experience, platform engineering, or internal developer tooling
  • Experience building dashboards, measurement frameworks, or data instrumentation for developer productivity
  • Comfort operating in ambiguity: defining structures and processes where few exist, and creating clarity without waiting for it

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $204,000 to $280,500.

Benefits and Perks of Working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

About Dell

EMC2 provides critical engineering services for municipal and commercial setors. They delivers geotechnical engineering related to soil behavior and soil properties, as well as recommendations of design parameters and design of structures considering soil-structure interaction. Their services include geotechnical analysis and design, field exploration, testing and construction observation services.

Dell Careers

Joining Dell means becoming part of an innovative technology company that leads with digital solutions, services, and devices. At Dell, we're committed to bringing together the brightest minds to foster innovation, leadership, and professional growth. Our diverse team of experts is dedicated to creating an inclusive culture that promotes career advancement and lifelong learning.

Opportunities at Dell

Explore a world of job opportunities with Dell, where we prioritize diversity, equity, and inclusion. Whether you're looking for a full-time position or an internship, Dell offers a dynamic work environment with benefits that support both your professional and personal life. Our team is our strength, and we invest in each member through comprehensive benefits and diversity training programs.

Work You’ll Do

At Dell, you will collaborate with skilled professionals to drive technological advancements and lead transformation projects across various industries. Our commitment to innovation and customer satisfaction makes Dell a unique place to advance your career. You'll have the chance to work on pioneering projects that integrate technology and strategic thinking.

Join Our Team

Dell is hiring! We are looking for passionate, curious, and innovative team players. Search open positions that match your skills and interests. We value the diversity of thought and experience and encourage applications from individuals with varied backgrounds and perspectives.

Professional Growth and Development

Dell supports your career journey with robust training programs, leadership development opportunities, and access to global networks. Our employees are encouraged to take ownership of their career paths with the support of Dell’s resources to achieve personal and professional goals.

Innovate with Us

Engage in work that matters with a team that values innovation and problem-solving. At Dell, you’re not just filling a position; you’re part of a community that challenges the status quo and pushes for groundbreaking solutions.

Internship Programs

Start your career with a Dell internship and gain invaluable industry experience. Our internships offer a chance to develop your skills, work on real projects, and network with professionals. Dell’s internships can be a stepping stone to full-time employment and a successful career in the tech industry.

Benefits of Working at Dell

Dell employees enjoy a range of benefits that include health care, employee discounts, and flexible working arrangements. We understand the importance of a work-life balance and provide our team with the support they need to be successful both at work and in their personal lives.

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Read our careers blog to stay informed about the latest company news, employee stories, and insights into the future of technology and employment at Dell. Join Dell and be a part of a team that values innovation, leadership, and a diverse and inclusive workplace. Explore the endless opportunities to grow professionally and personally as we continue to drive human progress through technology.
Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
NASDAQ

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