Job DescriptionAI Development & Agent Ops - Product ManagerProduct Management - Infrastructure Solutions GroupJoin us to do the best work of your career and make a profound social impact as a
Product Manager on our
AI Development & Agent Ops team in
Hopkinton, MA or Austin, TX,The OpportunityDell Technologies is at an inflection point in how software is built. Our Infrastructure Solutions Group - home to one of the industry's largest developer organizations - is undergoing a fundamental transformation: from traditional SDLC to an agentic development model where engineers orchestrate AI agents across the full software lifecycle.
This newly created, hands-on role sits at the center of a broad and evolving portfolio of agentic operations work - designing, building, and refining the services, platforms, and practices that will enable ~9,000 engineers to develop with agents at scale.
What You'll AchieveAs a
Product Manager - AI Development & Agent Ops, you will be responsible for shaping the agentic portfolio strategy and designing capabilities that enable ~9,000 engineers to develop with AI agents at scale. You will work with cross-functional stakeholders across ISG on Dell's agentic SDLC transformation - driving how the organization scales and integrates agentic capabilities across the full software development lifecycle.
What We're Looking ForThe right candidate is a versatile technical practitioner who combines deep fluency and domain expertise with a genuine passion for the emerging agentic AI landscape. We are looking for someone who is a builder - think prototypes, frameworks, dashboards, documentation - and who thrives in environments where the playbook is still being written.
You will:
- Influence the agentic portfolio strategy, roadmap, and prioritization framework, defining how Dell scales and integrates agentic capabilities across the SDLC to drive business and engineering outcomes
- Design and develop agentic capabilities that enhance Product Management across ISG, enabling more effective planning, requirements definition, decision-making, and execution upstream in the SDLC
- Establish and govern specification standards, quality gates, and operational best practices to ensure consistent, scalable, and high-quality adoption of agentic solutions across the SDLC
- Research emerging trends, technologies, and market developments within the AI and agentic landscape; conduct proofs of concept, pilots, evaluations, and experimentation to identify opportunities for innovation and value creation
- Manage and assess the agentic vendor and partner ecosystem, evaluating solution capabilities, market offerings, and strategic partnerships to strengthen Dell's AI portfolio
- Partner with cross-functional stakeholders across ISG to align priorities, influence decision-making, and build consensus on agentic strategy, investments, and portfolio direction
- Develop executive-level recommendations, business cases, and portfolio insights that enable leadership alignment and accelerate adoption of agentic capabilities across the organization
Take the First Step Towards Your Dream CareerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements- 8+ years in a product management role within software-intensive organizations, with experience contributing to large-scale transformation
- Deep hands-on familiarity with modern software development practices - CI/CD, DevOps, developer tooling - and a strong working knowledge of the current AI/agentic development landscape
- Demonstrated ability to take ambiguous problems, structure them, and deliver concrete outputs: analyses, prototypes, specifications, or frameworks
- Experience working cross-functionally with engineering, product, security, and infrastructure stakeholders
- Strong written and verbal communication skills - able to translate technical complexity into clear documentation for both technical and non-technical audiences.
- Self-directed work style with a track record of delivering high-quality work with minimal oversight
Desirable Requirements- Direct, hands-on experience with agentic development tools and platforms (e.g., Windsurf/Codeium, Claude Code, GitHub Copilot, Cursor, or equivalent)
- Familiarity with MCP ecosystems, LLM token economics, and AI governance frameworks at enterprise scale
- Experience in a large enterprise environment with gated release cycles, compliance requirements, and non-negotiable human oversight needs
- Background in developer experience, platform engineering, or internal developer tooling
- Experience building dashboards, measurement frameworks, or data instrumentation for developer productivity
- Comfort operating in ambiguity: defining structures and processes where few exist, and creating clarity without waiting for it
CompensationDell is committed to fair and equitable compensation practices. The salary range for this position is $204,000 to $280,500.
Benefits and Perks of Working at Dell TechnologiesYour life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com