About this Position
Subject matter expert with installation, configuration, and maintenance of the organization's computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and maintain process and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff. Works under limited supervision and provides expertise of an advanced technical nature. Conducts highly complex work critical to the organization.

Responsibilities & Qualifications

At Texas Mutual, our mission is to build a stronger, safer Texas. As the state's largest workers’ compensation provider, we support injured workers in returning to productive lives, equip businesses with the tools they need to succeed, invest in our communities, and empower our employees to excel.

Join our Infrastructure Platform Engineering organization and influence Texas Mutual’s cloud operations. Your expertise in cloud environments, containerization, automation, and infrastructure as code will help us achieve our vision of a stronger, safer Texas. Collaborate with your colleagues to innovate and automate our processes, ensuring reliability from the ground up. Together, we'll cultivate a culture of trust and empowerment, building a resilient organization adept at navigating uncertainty.

Working for Texas Mutual offers numerous benefits, including a flex/hybrid work schedule that prioritizes work-life balance. Our modern office in the heart of Austin's Mueller neighborhood provides a collaborative environment, surrounded by parks, restaurants, and shopping, with access to an on-site fitness center. Recognized as one of the Best Places to Work in Texas, we emphasize community involvement, allowing employees to volunteer during work hours with organizations that matter to them.

Responsibilities & Qualifications

What You’ll Do:

• Design, deploy, and manage cloud-based infrastructure in AWS to support business applications and services.
• Utilize performance metrics and monitoring tools to optimize infrastructure performance and cost efficiency.
• Develop and maintain automation scripts and infrastructure as code (IaC) templates.
• Ensure the security, reliability, and availability of cloud environments, implementing best practices and compliance standards.
• Implement and manage backup, restore and disaster recovery strategies for cloud infrastructure and applications to ensure business continuity.
• Collaborate with cross-functional teams to understand business requirements and provide cloud solutions to meet their needs.
• Create documentation and runbooks to accelerate adoption of cloud services to other engineering and platform teams.
• Stay up to date with the latest AWS technologies and industry trends, providing insights and recommendations for improvements.
• Implement best practices for cloud security, identity and access management (IAM), encryption, and compliance.
• Work closely with DevOps and software engineering teams to integrate cloud infrastructure into application development and deployment processes, focusing on cloud-native microservices and serverless architecture.
• Lead small to medium scale projects and initiatives, planning effectively and ensuring successful execution.
• Troubleshoot and resolve technical issues related to cloud infrastructure, networking and application deployment.
• Mentor junior engineers, sharing AWS knowledge and best practices.
• Provide exceptional service to internal customers, leveraging Texas Mutual’s cloud assets effectively.
  

What You’ll Bring:

• Bachelor's degree or equivalent education, training, or experience. Preferred fields include computer science, MIS, or related disciplines.
• Minimum of 7 years of IT experience with at least 5 years of hands-on, direct work experience in AWS and cloud infrastructure engineering. Experience with Azure and/or GCP is advantageous.
• Prior Linux system administration experience strongly desired..
• Proven expertise in AWS services, including but not limited to EC2, S3, RDS, Lambda, IAM, VPC, ECS, EKS, Fargate, and CloudWatch.  AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, AWS Certified SysOps Administrator - Associate) are a MAJOR plus!
• Experience with infrastructure as code (IaC) tools such as AWS CloudFormation, Terraform, and Ansible.  Certification(s) are a bonus.
• Strong understanding of network protocols, security best practices, and cloud architecture.
• Solid understanding of cloud security principles, best practices and compliance frameworks (e.g. SOC 2, NIST, GPDR).
• Familiarity with CI/CD pipelines and DevOps practices.
• Familiarity with working with Git/GitOps and working with an integrated developer environment (IDE) such as Visual Studio Code.
• Working knowledge of Agile methodologies.
• Strong communication and collaboration skills with the ability to work effectively across teams and projects.
• Familiarity with programming and scripting languages such as Python, C#, bash, PowerShell and Golang.
• Experience with cloud security best practices and their application to specific AWS services such as IAM, CloudWatch, GuardDuty, and Identity Center.
• Exceptional problem-solving and troubleshooting abilities.

Who You Are:

• Customer-Centric: Maintain a strong focus on delivering exceptional customer experiences, using this as your guiding principle during product discovery and continuous improvement.
• Collaborative: Build trusting partnerships and work collaboratively with others to achieve shared goals. Adapt your communication style to suit different audiences and messages.
• Active Learner: Engage in continuous learning through experimentation, using both successes and failures as opportunities for growth.
• Adaptable: Remain calm and effective in situations of uncertainty or when the path forward is unclear.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $136,408.00 - $168,504.00 Per Year

Flex-Hybrid Work Environment:

Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits:

• Annual performance bonus and merit-based pay increase

• Lifestyle Savings Account ($1,000 per year)

• Automatic 4% employer contribution to retirement plan

• 401k plan with 100% employer match up to 6%

• Student loan repayment matching in 401k plan

• Three weeks’ time off for vacation

• Nine paid holidays and two personal days each year

• Day one health, Rx, vision and dental insurance

• Life and disability insurance

• Flexible spending account

• Pet insurance and pet Rx discounts

• Free on-site gym, fitness classes, and health and wellness resources

• Free identity theft protection

• Free student loan repayment and refinancing consultation

• Professional development and tuition reimbursement

• Employee referral bonus

• Free onsite snacks