Starbucks Corporation

senior claims specialist, Risk Management

Starbucks Corporation$80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 5+ years in risk management or claims
  • Strong verbal and written communication skills
  • Advanced proficiency in Microsoft Office Suite
  • Effective negotiation skills
  • Demonstrated interpersonal abilities
  • Ability to maintain confidential information

Responsibilities

  • Administer workers' compensation claims and guide third-party administrators
  • Lead discussions with stakeholders to enhance return-to-work opportunities
  • Advocate for injured partners focusing on empathy and outcomes
  • Ensure compliance with state regulations and manage legal strategies
  • Utilize risk mitigation tools to support claim management

Benefits

  • Collaborative work environment
  • Opportunities for professional development
  • Commitment to fostering positive partner experiences
  • Supportive culture that emphasizes care and operational excellence
Full Job Description
The senior claims specialist exemplifies a partner-positive approach to Workers' Compensation by providing compassionate, high-quality support to injured partners. Operating in a fast-paced and collaborative environment, this role is committed to delivering exceptional service, fostering positive outcomes, and upholding Starbucks' values of care and excellence. As a senior claims specialist, you will... • Administer a portfolio of workers' compensation claims and provide strategic direction to third party administrators to ensure Starbucks' workers' compensation program delivers: -prompt and appropriate medical treatment, -timely wage- loss payments and other required financial benefits, -opportunities for early and sustainable return to work, -comprehensive claim investigation and evaluation, -effective litigation and legal strategy management, -compliance with all applicable state jurisdictional regulations, -appropriate utilization of risk mitigation tools (i.e. Sub Rosa, MSA, etc.). • Lead interactive discussions with injured partners, store leadership, healthcare providers, and claim stakeholders to identify opportunities for return to work and facilitate temporary modified duty assignments that support recovery and business needs. • Serve as a trusted advocate for injured partners by balancing empathy, quality, and operational excellence while driving positive claim outcomes. Basic Qualifications • Education(minimum education level, degree or certification necessary): • Bachelor?sdegree or equivalent work experience and skills • Skills(minimum skills required): • Communicateclearly and concisely, both orally and in writing • Advanced skills in Microsoft Office Suite • Negotiateand work effectively with customers, partners, and claimants. • Manage time effectively • Demonstrated interpersonal skills • Work effectively in a team environment • Maintainconfidential information • Sustain consistentand punctual attendance • Years ofexperience in specific field or utilizing designated skills (minimum needed tobe qualified): • 5 yearseducational and/or work experience in risk management, or claims.

About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

Keep Up to Date

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Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ

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