AXIS Capital Holdings Limited

Senior Claims Specialist - Cyber/MPL/Media

AXIS Capital Holdings Limited$130K — $160K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent; JD a plus.
  • Claims adjuster license required; valid adjusting licenses in required states.
  • 4-8 years of claim adjusting experience required.
  • Experience with cyber primary and excess claims, including first and third-party privacy liability claims.
  • Strong written and verbal communication skills for customer interaction.
  • Familiarity with performance metrics and KPIs.
  • Proficient in Excel, Word, PowerPoint, OneNote, and SharePoint.

Responsibilities

  • Analyze claims exposure and determine appropriate actions promptly.
  • Set accurate claim reserves and refer complex issues to senior team members.
  • Review policy wordings to validate coverage and escalate issues as needed.
  • Prepare coverage positions for review and approval by Claim Manager.
  • Maintain effective documentation and storage of claim files and details.
  • Investigate claims and develop resolution strategies under legal frameworks.
  • Attend mediation and arbitration meetings as required.

Benefits

  • Comprehensive medical plans for employees and their families.
  • Health and wellness programs.
  • Retirement plans with employer contributions.
  • Tuition reimbursement opportunities.
  • Paid vacation and leave policies.
Full Job Description
'Please note this role requires hybrid work, with in office attendance 3 days a week. The role can be based in any of these Axis office locations: NYC, Short Hills - NJ, Red Bank - NJ, Princeton - NJ, Alpharetta, Stamford - CT, or Chicago.

Exercises critical thinking, proper judgment and decision making in a best practices claim environment to promptly analyze the claim exposure, determine the proper course of action, and pursue claims to conclusion.

Set accurate and timely claim reserves and make referrals to senior members of the team where necessary.

Obtain relevant policies, review policy wordings to validate coverage for claims and escalate any issues arising.

Prepare coverage positions to be reviewed and approved by Claim Manager.

Work closely with Insureds, Claimants, attorneys and brokers ensuring a premier and best practices claim service is maintained, escalating issues as appropriate.

Documents claim file notes, stores electronic documents, documents claim details in an effective and timely manner.

Develop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise.

Monitor and investigate assigned claims and develop resolution strategy.

Attend mediation, arbitration and other claim meetings as needed.

Participate in presentations and discussions with Underwriters.

Additional responsibilities for this role include validation of indemnity and fee payments, ensuring these are processed accurately and promptly, including monitoring and processing of claims bordereaux and ISO searches and reporting.

Ensure file set up accurately with proper coding, LOB, Danger Signal and CAT/Event Codes.

REQUIRED EDUCATION/TRAINING & EXPERIENCE:
Bachelor's degree or equivalent; JD a plus.
Claims adjuster license required; valid adjusting licenses in required states and additional states as needed.
Minimum of 4-8 years claim adjusting experience required.
Experience handling cyber primary and excess claims, including first party and third-party privacy liability claims, and media liability claims. Experience handling technology errors and omissions and miscellaneous professional liability is a plus.
Attain expert comfort level in remote and work from home virtual working practices and platforms.
Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external.
Solid understanding of individual and group performance metrics and KPIs.
Experience with Excel, Word, PowerPoint, OneNote and SharePoint a plus.
Availability for occasional travel.
Team player who has a positive outlook and is flexible, organized, efficient and timely.
For this position, we currently expect to offer a base salary in the range of $130,000 - $160,000.
The specific salary offer will be based on an assessment of a variety of factors including the experience of the successful candidate and their work location.

For this position, we currently expect to offer a base salary in the range of X to Y (NY), [X to Y (GA), X to Y (CA)]. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Where this role is based in the United States of America, this role is [Exempt/Non-Exempt] for FLSA purposes.

This posting is for an existing vacancy.

About AXIS Capital Holdings Limited

AXIS Capital Holdings Limited is a Bermuda-based global provider of specialty lines insurance and treaty reinsurance. The company operates through two segments: Insurance and Reinsurance. AXIS provides a range of insurance coverage and reinsurance to insurance companies, wholesalers, regional brokers, and national brokers. The company was founded in 2001.
Learn more about AXIS Capital Holdings Limited
Size
2,082 employees
Market Cap
$4.5 billion
Industry
Net Income
-$120.4 million
5 Year Trend
+5.7%
Revenue
$4.8 billion
NASDAQ

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