OverviewAs the Senior Business Planner, you will own the pricing and packaging strategy for M365 for Individuals (B2C), accounting for billions of dollars in annual revenue and tens of millions of paid subscribers globally. As Microsoft introduces transformative AI capabilities, this role sits at the center of shaping how innovative AI features reach customers and how it drives sustainable growth.
If you enjoy solving ambiguous, high-stakes problems; thinking strategically and analytically; and partnering across functions to bring ideas to life, this is a unique opportunity to shape the future of consumer AI monetization at Microsoft.
About the teamMicrosoft's Monetization and Business Planning (M+BP) organization is a centralized team responsible for developing the monetization strategies (including of pricing, packaging, licensing, and channel) across a broad portfolio of products under the Microsoft CMO, uniquely positioned to execute and influence strategic initiatives with high executive visibility and direct business impact.
Within the M+BP organization, the M365 for Individuals Business Planning team owns monetization strategy across (but not limited to):
- M365 subscriptions for individual customers (i.e., Personal, Family, Premium)
- New consumer AI features across Microsoft AI (MAI) and M365 Copilot
- Office perpetual products (i.e., Office Home, Office Home & Business)
- Standalone apps such as Teams and Clipchamp
Typical questions we solve include:- What is the right business model for a new AI feature given competitive dynamics, GPU (Graphic Processing Unit) availability, and COGS constraints
- How should features be tiered across subscriptions to maximize value and growth?
- What are the most effective ways to grow average revenue per user (ARPU) while delivering clear customer value?
As the Senior Business Planner, you will have the opportunity to influence the product feature tiering roadmap, drive executive decisions, and translate strategy into real product launches and global price changes through deep cross-functional partnership across Product Marketing, Finance, Engineering, and Operations.
ResponsibilitiesResponsibilities:
As the Senior Business Planner, you should bring a track record of driving high-impact ideas from concept to execution, pairing strategic frameworks with rigorous analysis to navigate complex business decisions. You are detail-oriented, intellectually curious, and energized by ambiguity. You have a growth mindset, a passion for problem-solving, and the ability to translate complex insights into clear, compelling recommendations to drive business decisions with senior executives.
Most importantly, you are excited about shaping how AI is monetized for hundreds of millions of consumers worldwide and helping define the future of productivity with AI at Microsoft.
- Lead pricing and packaging strategy for M365 for Individuals, with a significant focus on new AI features.
- Identify and evaluate growth opportunities, including new product launches, feature tiering changes, and pricing initiatives.
- Conduct market and customer research, assess competitive dynamics (especially in consumer AI), and synthesize insights into clear recommendations
- Build and own financial models in partnership with Finance to evaluate customer life-time-value (LTV) impact.
- Develop executive-ready materials, and present proposals to senior leaders, including Microsoft CMO and CVP-level stakeholders, to drive alignment and approvals.
- Champion monetization strategy cross-functionally, partnering deeply with Product Marketing, Engineering, Finance, and Operations to influence execution from concept through launch.
Other:
- Embody our culture and values.
QualificationsRequired/minimum qualifications
- 5+ years product management, strategy consulting, finance, business/corporate development, or related experience OR equivalent experience.
Additional or preferred qualifications
- 8+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field
- OR 6+ years product management, strategy consulting, finance, business/corporate development, or related experience AND Master's Degree in Business Administration (MBA), or related field
- OR equivalent experience.
- Experience with B2C pricing, packaging, or feature tiering in technology or a similar industry.
- Advanced understanding of AI markets, trends, and competitive landscape, particularly in consumer segments.
- Self-starter with proven problem-solving skills with a hypothesis-driven, structured approach.
- Established analytical skills, including financial modeling and business case development.
- Effective cross-functional project management skills and presentation skills, with the ability to influence senior executives.
Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $106,400.00 - $203,600.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600.00 - $222,600.00 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
