Mozilla

Senior Business Development Manager, New Products

Mozilla$142K — $189K *
US-AnywhereRemote in Canada
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in revenue roles for developer infrastructure or automation
  • Experience in business development or technical sales
  • History of navigating early-stage product environments
  • Strong technical fluency with architecture and security concepts
  • Skill in converting complex engagements into commercial success
  • Clear communication and relationship-building abilities
  • Comfortable engaging with senior stakeholders

Responsibilities

  • Build relationships with early customers to map their automation needs
  • Develop a robust pipeline with design partners in various tech sectors
  • Translate customer pain points into product specifications for engineering
  • Close various agreements including LOIs and pilot contracts
  • Run product demos, trials, and proof-of-concept support
  • Identify AI and developer tool partnership opportunities
  • Collaborate closely with engineering on customer feedback

Benefits

  • Performance-based bonus plans
  • Comprehensive medical, dental, and vision coverage
  • 100% immediate vesting for retirement contributions
  • Quarterly wellness days for company-wide breaks
  • Country-specific holidays plus an additional day off for your birthday
  • Home office stipend for setup costs
  • Professional development budget for skill enhancement
  • Quarterly well-being stipend for personal needs
  • Considerable paid parental leave
  • Employee referral bonus program
Full Job Description
About This Team and Role:

Mozilla is building a new browser infrastructure platform for the next generation of web automation. We are looking for a Business Development Lead to own the customer, partner, and early revenue side of our go-to-market motion. You will identify high-potential design partners, build and manage pipeline, run discovery and technical sales cycles, shape pilot programs, and convert early customer demand into commercial deployment.

This is a top-down, enterprise-led motion supported by strategic partnerships. You'll move deals from exploratory conversation to LOI, POC, pilot, and early commercial contract, while developing co-sell and integration partnerships with AI platforms and infrastructure vendors.

This role sits within Mozilla's New Products organization, which operates as an internal incubator for high-potential ventures. You will be joining a fast-paced, autonomous team. The role is ideal for someone who can sell a technical product before the sales playbook exists, and turn ambiguous market signals into a focused customer and revenue strategy.
What You'll Help Build:
You will help define the market for trusted browser automation infrastructure. The platform is designed for web automation across testing, internal workflows, browser-native applications, and AI agents that need to read, navigate, and act on the web.

Mozilla brings a unique starting point to this space through Gecko, Firefox, WebDriver BiDi, Firefox DevTools, MDN, and its trusted position in the open web. Your work will help turn those assets into customer value, early revenue, and a repeatable sales motion
What you'll do:
  • Build deep relationships with early customers to understand their automation workflows, technical constraints, security requirements, and buying process
  • Identify, engage, and develop pipeline with early design partners across AI, developer tools, enterprise automation, QA, and browser-native application teams
  • Identify customer pain, quantify business value, define decision criteria, and create a clear path from exploratory conversation to pilot, paid engagement, or longer-term commercial agreement.
  • Translate customer needs into clear product input for engineering and help prioritize the capabilities required for production use
  • Close LOIs, proof-of-concept agreements, pilot commitments, design partner agreements, and early commercial contracts.
  • Support product demonstrations, proofs of concept, and early customer trials
  • Identify partnership opportunities with AI platforms, developer tools companies, CDNs, identity providers, bot-management vendors, and large web platforms
  • Run multi-threaded enterprise cycles across champions, economic buyers, and security and procurement stakeholders
  • Partner closely with engineering in a tight feedback loop, sitting directly with the team to shape the roadmap from live customer conversations
What you'll bring:
  • Experience in customer-facing revenue roles within developer infrastructure, cloud infrastructure, AI, automation, security, browser technology, or other deep technical products
  • Background in business development, enterprise sales, technical sales, solutions engineering or strategic partnerships
  • Experience in an early-stage or 0-to-1 environment where the product, buyer, pricing, and sales motion were still being defined
  • Strong technical fluency and ability to engage with engineers and technical buyers on architecture, reliability, security, deployment, and integration tradeoffs
  • Proven ability to identify customer pain, build pipeline, run pilots, and convert complex technical engagements into commercial wins
  • Comfort navigating ambiguous and high-stakes customer conversations without a fully defined playbook.
  • Clear communication skills, strong relationship-building ability, and comfort operating with senior technical and executive stakeholders
  • High agency and execution focus
  • This role may require travel for customer meetings and industry events

What you'll get:
  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Hiring Ranges:

Canada Tier 1 Locations

$142,000-$189,000 CAD

Canada Tier 2 Locations

$129,000-$171,000 CAD

About Mozilla

Mozilla is a global community of technologists, thinkers, and builders working together to keep the internet open and accessible to all. The company is best known for its flagship product, the Firefox web browser, which is used by millions of people around the world. In addition to its browser, Mozilla also develops a range of other products and services, including a mobile operating system, a password manager, and a virtual private network (VPN) service.
Learn more about Mozilla
Size
1,000 employees
Industry
Founded
1998

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