ABOUT THE ROLE The Senior Analyst, Operations - Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower's Yardi Senior Voyager and accounting related modules. The ideal candidate possesses the ability to work cross-functionally to streamline accounting processes and improve operational efficiencies. The Senior Analyst, Operations - Business Applications will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall business strategy.
KEY RESPONSIBILITIES - Serve as a strategic liaison between Property Accounting and system support, managing and resolving Yardi-related issues
- Lead the administration and maintenance of the Chart of Accounts (COA), including creation of new accounts, updates to existing codes, and understanding of headers and total into accounts
- Support and troubleshoot Custom Account Tree functionality, including setup and ongoing edits
- Act as the point of contact for finance and accounting-related implementations and modules (e.g., Fixed Assets, Construction Manager, Intercompany, Procure-to-Pay, and Payment Processing)
- Validate Trial Balance and AR data during operator transitions and acquisitions
- Support corrections related to BOM and Property Accounting ledgers
- Provide backup support for Medicaid-related processes as needed
- Conduct regular audits to ensure system access and role provisioning align with internal controls and audit standards
- Collaborate with internal support teams to identify and resolve system challenges
- Assist the AVP, Operations in developing and delivering training programs that ensure operations teams are proficient in Yardi system functionality
- Develop strong relationships with internal and external stakeholders to support strategic initiatives
- Contribute to agile and project-based workflows, helping drive continuous improvement in system processes and reporting
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS - At least 5 years of accounting, financial, operations, or technology implementation
- Strong understanding of accounting best practices
- Proven experience working on Yardi implementation projects
- Preferred experience with Yardi's Senior Voyager and associated modules
- Project Management and Technical Support experience
- Experience planning and working on implementations of system changes in a SOX environment is preferred
- Valid passport and willingness to travel to the UK
WHAT WE OFFER - Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employee Stock Purchase Program - purchase shares at a 15% discount
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program - we'll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Comprehensive and progressive Medical/Dental/Vision options
- And much more! https://welltower.com/newsroom/careers/
