Job DescriptionWhat is the opportunity?Join the Chief Legal and Administrative Officer ("CLAO") Shared Services team as an interim basis (12 months) as a Director, CLAO Data Management and Reporting Services and play a key role in driving business success through data-driven decision making. As a seasoned professional with a passion for data management and analytics, you will lead a team of data and reporting professionals and spearhead the development and implementation of data management and reporting strategies that enable informed decision-making.
What will you do?The Director, CLAO Data Management and Reporting Services, is responsible for delivering accurate and timely reporting, empowering users with data tools and training, and overseeing data quality, governance, and security. This role collaborates with stakeholders to support informed decision-making across and ensures compliance with regulatory data management requirements.
- Data Governance & Standards: Establish frameworks, maintain data dictionaries, and enforce business rules for accuracy and consistency.
- Accurate Reporting & Visualization: Develop and deliver clear reports/dashboards and intuitive visualizations to support CLAO stakeholders in making informed decisions.
- User Empowerment: Provide tools, training, and BI tool access (e.g., Power BI, Tableau) for self-service analytics.
- Dashboard Development: Build and maintain dashboards/scorecards for the CLAO OC, CLAO Project Management Office, Operational Risk, and Law Group.
- IT Collaboration: Partner with IT to resolve source system issues and enhance data feeds.
What do you need to succeed?Required Skills
- 10+ Years in Financial Institutions: Proven track record with deep expertise in banking operations, regulations, and industry standards.
- Data Management & Analysis: Expertise in collecting, organizing, and analyzing large datasets to drive informed business decisions.
- Advanced Tool Proficiency: Expert-level skills in Tableau or similar tools, with ability to design and deploy complex, interactive dashboards and reports.
- Data Visualization & Storytelling: Ability to create intuitive visualizations and craft compelling narratives to engage stakeholders and drive outcomes.
- Stakeholder Collaboration & Training: Strong partnership skills to understand reporting needs and provide training on BI tools.
- Communication & Project Management: Excellent interpersonal skills and experience delivering projects on time, within budget, and to quality standards.
Suggested Skills
- Change Management: Ability to lead change initiatives, engage stakeholders, and ensure support for organizational transitions.
- People Management: Experience as a people manager and in developing others' skills and fostering a positive, inclusive team culture.
- IT Service Management: Familiarity with IT service management frameworks to design and implement services aligned with business need
What's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work and to be immersed in new technologies being leveraged by RBC
Job SkillsAnalytics, Big Data Management, Budgeting, Business Case Design, Business Intelligence Tools, Business Performance Management, Business Statistics, Change Leadership, Critical Thinking, Data Governance, Data Tools, Knowledge Organization, Operational Requirements, Performance Management (PM), Tableau (Software), Tableau Dashboard Development
Additional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:CHIEF LEGAL & ADMIN OFFICE GRP
Job Type:Contract (Fixed Term)
Pay Type:Salaried
Posted Date:2026-09-21
Application Deadline:2026-10-05
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
