TD Bank

Senior Business Application Analyst

TD Bank • $81K — $115K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or technical certificate
  • 5+ years of relevant experience
  • Expert knowledge of PDLC methodology and project management
  • Strong analytical and problem-solving skills
  • Proven ability to build relationships with stakeholders
  • Understanding of Data Governance and regulatory compliance

Responsibilities

  • Oversee intake of projects and major initiatives
  • Document business-owned artifacts for project delivery
  • Manage business process documentation for applications
  • Conduct daily operations process management to ensure SLA compliance
  • Execute Business Acceptance Test documentation and testing
  • Collaborate closely with Technology to meet business and data requirements
  • Act as escalation point for application and operational issues

Benefits

  • Opportunity for a high potential career path in Value Creation Plan
  • Engage in a connected change community
  • Access to continuous learning and development
  • Participate in a positive work environment that promotes innovation
  • Flexibility in supporting team and individual development activities
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$81,600 - $115,200 CAD

Job Description:

Job / Role Responsibilities:

CUSTOMER
  • Lead the end-to-end delivery lifecycle, assuming accountability for business analysis, quality assurance, testing, implementation, and post-production support activities.
  • Analyze and document current-state and future-state business processes, assess business and system impacts, and ensure solutions meet business, customer, operational, and regulatory needs.
  • Ensure requirements traceability throughout the delivery lifecycle from requirements through design, testing, implementation, and change management.
  • Provide subject matter expertise and thought leadership to drive business value, innovation, scalability, operational excellence, and continuous improvement.
  • Define, review, and support acceptance criteria, test strategies, test plans, and test cases, ensuring requirements are testable, measurable, and aligned with regulatory and control frameworks.
  • Lead the analysis and definition of business capabilities, target operating models, and solution requirements to support strategic business, customer, regulatory, and operational objectives.
  • Lead the assessment of business opportunities, operational challenges, and regulatory requirements, recommending strategic solutions that balance customer experience, operational efficiency, risk, and cost.
  • Provide oversight and governance of test execution activities, ensuring effective defect management, risk mitigation, and achievement of quality objectives
  • Provide governance and oversight of testing activities, ensuring quality objectives, control requirements, and business outcomes are achieved.
  • Support operational readiness, implementation, stabilization, and post-implementation activities to ensure successful business adoption.
  • Ensure all deliverables comply with regulatory obligations, internal controls, risk management frameworks, testing standards, and industry best practices.
  • Identify opportunities to improve delivery efficiency, testing effectiveness, automation, and overall solution quality.

STAKEHOLDER
  • Elicit, analyze, document, validate, and manage functional and non-functional requirements through collaboration with business, compliance, technology teams, and external partners/vendors.
  • Serve as the primary liaison between business and technology teams, ensuring alignment on requirements, priorities, dependencies, constraints, risks, and delivery expectations.
  • Lead cross-functional workshops and decision forums to align stakeholders on business priorities, operating model changes, solution scope, and implementation approaches.
  • Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction
  • Coordinate and manage delivery and testing resources, environments, tools, vendors, and cross-functional dependencies to meet project objectives.
  • Identify, assess, and proactively manage delivery, testing, operational, compliance, and technology risks, while driving appropriate mitigation and escalation strategies.
  • Communicate project status, risks, dependencies, decisions, and outcomes clearly and consistently to stakeholders and senior leadership.
  • Influence decision-making and facilitate consensus among business, operations, technology, compliance, and vendor partners.
  • Contribute to strategic planning, governance activities, and organizational initiatives supporting business transformation and technology modernization.


EMPLOYEE / TEAM
  • Oversee the creation, review, approval, and maintenance of requirement and testing artifacts, ensuring adherence to enterprise standards, governance requirements, and audit expectations.
  • Lead and coordinate delivery and testing teams to achieve project milestones, quality objectives, and delivery commitments.
  • Promote best practices in business analysis, testing, delivery governance, and risk management across the team.
  • Foster a collaborative, inclusive, and high-performing team environment focused on accountability, continuous improvement, and excellence.
  • Champion continuous learning, innovation, and adoption of delivery and testing best practices.


BREADTH & DEPTH
  • Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
  • Advanced knowledge of bank's PDLC methodology, business testing and project management
  • Advanced analytical and problem-solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms
  • Expert knowledge of business analysis frameworks, requirements management, process modeling, testing methodologies, and software delivery lifecycle practices
  • Strong understanding of regulatory, compliance, operational risk, and audit requirements within financial services.


Payment & Deposits Product Domain Knowledge:
  • Substantial knowledge of SWIFT messages, ISO20022, MX and MT formats.
  • Knowledge of non-wire payment methods like drafts and checks.
  • Understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.
  • Experience with payment data, canonical models, and payment data mapping.
  • Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset.
  • Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.
  • Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases.
  • Ability to create and document Target Operating Models (TOMs) and define how opportunities and challenges will be delivered through these TOMs.


Education & Experience:
  • Undergraduate degree or technical certificate
  • 8+ years relevant experience.
  • 5+ years leading complex cross-functional initiatives within financial services, payments, deposits, or regulatory transformation programs
  • Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets.
  • Proficient in MS Office, Agile methodology with Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence
  • Ability to communicate effectively in both oral and written form and bridge the gap between business users and their technical requirements.
  • Ability to work collaboratively in a team environment and build relationships across business and technology partners.


Preferred Qualifications:
  • Consulting and / or strategy experience preferred, demonstrating problem-solving, analytical thinking, and effective stakeholder management.
  • Tier 1 bank or financial institution experience preferred.


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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