TD Bank

Senior Business Analyst

TD Bank$81K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in business analysis required
  • BA accreditation is a plus
  • Advanced knowledge of business analysis and project delivery practices
  • Experience in Wealth products and systems is highly desirable
  • Proficient in Agile requirements delivery is an asset
  • Strong verbal/written communication and collaboration skills
  • Experience in managing large, complex, multi-stakeholder programs

Responsibilities

  • Support innovation by generating forward-thinking ideas
  • Apply analytical skills to understand business problems and solutions
  • Lead business requirements management collaboratively
  • Leverage domain expertise to drive business value
  • Document and validate current processes and design desired future states
  • Manage requirement risks, issues, and dependencies proactively
  • Contribute to change management deliverables for stakeholder readiness

Benefits

  • Comprehensive health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Career development opportunities
  • Banking benefits and discounts
  • Reward and recognition programs
Full Job Description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Wealth Platform Journey owns innovating, delivering and maintaining pan-Wealth technological capabilities that enable TD Wealth strategic priorities. The Client Servicing Product Group owns the end-to-end shared client servicing functions across Direct Investing and Advice which includes client onboarding, account maintenance, money movement, and workflow & digitization. This team works closely with other Journeys, control partners and Business Architecture to ensure that Wealth achieves the strategic commitments of Deepening Relationships, Fast & Simple and Disciplined Execution.  

Reporting to the Senior Manager, Wealth Money Movement under Client Servicing Product Group - the successful candidate will directly support the Wealth Client Servicing Product Group Owner and Product Owners to push complex initiatives through to successful execution, specifically ideation, requirements, BOT testing, defect triage, and change management activities. 

Job Responsibilities

The primary responsibilities of the SeniorBusiness Analyst include, but are not limited to, the following: 

  • Support innovation and ideation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement 

  • Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite 

  • Lead end-to-end business requirements management for key Features, working collaboratively with various stakeholders, with a focus on the customer 

  • Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value 

  • Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decision 

  • Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints 

  • Contribution to Change Management deliverables (stakeholder analysis, BOT testing, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups 

  • Support implementation and post-implementation planning and activities

  • Support the product owner in maintaining strategic capability roadmaps, business case models and post-implementation reviews 

  • Support the scrum master and release train engineers in maintaining JIRA hygiene, reporting on delivery velocity and optimizing delivery processes 

  • Work autonomously as a senior business analyst and contribute to team development of skills and capabilities by sharing knowledge and experiences and leveraging best practices 

Job Requirements

  • 5+ years of experience in business analysis (BA accreditation is an asset) 

  • Advanced knowledge of business analysis, project delivery practices and standards across the Journey life-cycle 

  • Strong level of proactivity and ability to deal with ambiguity 

  • Experience in Wealth products, systems is a strong asset 

  • Experience in money movement area, i.e. account transfer, cash management, payments, contribution, deregistration, etc. preferable but not mandatory 

  • Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects 

  • Strong leadership with a demonstrated ability to effectively collaborate with all levels 

  • Strong verbal/written communication, collaboration, and facilitation skills, adapting style and technique to a diverse audience 

  • Prior experience in Agile requirements delivery is an asset  

  • Prior experience working in / with Journeys an asset 

  • The workplace model is 4 days in the office 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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