Cyient

Senior Business Analyst / Scrum Master

Cyient • $110K — $130K *
East Hartford, CT 06118In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years of experience as a Business Systems Analyst/Scrum Master
  • Deep knowledge of Maintenance, Repair, and Overhaul (MRO) operations
  • Strong expertise in Digital Transformation and process reengineering
  • Experience in writing user stories and functional requirements
  • Familiarity with analytics, data consumption, and ML collaboration
  • Excellent communication skills for bridging business and technical discussions
  • Experience with enterprise workflow platforms preferred.

Responsibilities

  • Lead requirement gathering from various stakeholders
  • Define business rules and operational logic for alert systems
  • Map current to future state processes supporting digital transformation
  • Create detailed functional specifications for system behavior
  • Validate operational definitions and data sources with subject matter experts
  • Collaborate with engineering and data science teams for accurate implementation
  • Facilitate Scrum processes including sprint planning and reviews.

Benefits

  • Opportunity to work on a critical enterprise application
  • Collaborative work environment with diverse teams
  • Chance to influence digital transformation initiatives
  • Role in a growing organization focused on operational efficiency
  • Potential for post-launch support and enhancement planning.
Full Job Description
Job Description

Seeking a Business Systems Analyst / Scrum Master to support a development of a critical enterprise application . This role is critical to ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation.

Business Analysis & Functional Scope
  • Lead requirement gathering across planning, repairs, sourcing, and supplier management stakeholders.
  • Define business rules for alert triggers, severity scoring, categorization, and operational routing.
  • Map current state vs. Future state MRO processes to ensure the dashboard supports Digital Transformation objectives.
  • Create detailed functional specifications for dashboard behavior, drilldowns, workflow steps, and user interactions.
  • Validate data sources, operational definitions, and exception thresholds with SMEs.
  • Partner with engineering and data science teams to ensure business logic is accurately implemented.
  • Support UAT planning, execution, defect triage, and readiness activities.

Preferred Skills & Expertise (Senior Business Analyst Focus)
  • Deep knowledge of MRO operations, including repair/overhaul processes, planning, demand management, supplier performance, and inventory optimization.
  • Strong Digital Transformation and process reengineering expertise, including identifying automation opportunities and designing improved end to end workflows.
  • Ability to define alert thresholds, KPIs, and exception logic that reflect operational priorities.
  • Experience translating business needs into detailed user stories, acceptance criteria, and functional requirements.
  • Familiarity with analytics and data consumption (Dashboards, KPIs, exception logic), and ability to collaborate with data and ML teams.
  • Strong communication skills to bridge business and technical discussions.
  • Experience with enterprise workflow platforms (e.g., Webcon or similar) and understanding of routing logic and playbookdriven actions (preferred).
  • Serve as Scrum Master, facilitating:
    • Sprint planning
    • Daily stand-ups
    • Sprint reviews and retrospectives
  • Drive team execution by removing impediments and maintaining delivery momentum
  • Ensure adherence to agile best practices, sprint cadence, and delivery timelines

Deliverables
  • Comprehensive business requirements and functional specification documents.
  • MRO process maps (currentstate and optimized futurestate).
  • Detailed alert logic definitions, severity rules, and routing criteria.
  • User stories, acceptance criteria, and UX input for dashboard and workflow features.
  • Stakeholder alignment materials, including workshops, walkthroughs, and prioritization sessions.
  • UAT plan, test cases, and results documentation.
  • Operational readiness and training materials for end users.
  • Optional: Postlaunch support for adoption, process alignment, and enhancement planning.

Engagement Expectations
  • Close collaboration with operations, supply chain, data science, and engineering teams.
  • Iterative refinement with demos and business validation every 1-2 weeks.
  • Ability to drive clarity, resolve ambiguity, and ensure the solution meets operational and DT goals.

Years of Experience : 6+

US Citizens / Green card only.

About Cyient

Cyient is an engineering services company that provides design, engineering, and manufacturing solutions to clients in various industries. The company's services include product design, engineering, and testing, as well as software development and IT services. Cyient's clients include aerospace, defense, medical, and telecommunications companies, among others. The company was founded in 1991 and is headquartered in Hyderabad, India.
Learn more about Cyient
Size
15,000 employees
Industry
Manufacturing & Automotive
Founded
1991
* Ladders Estimates

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