job details

We are seeking a seasoned Senior Business Analyst with a strong Business QA focus to support an enterprise-level Modernization program. This role is dedicated to delivering post-go-live enhancements sequenced beyond the Minimum Viable Product (MVP). Acting as a critical bridge between business stakeholders, Solution Architects, and Developers, you will translate complex business needs into prioritized functional specifications while taking ownership of the testing, validation, and business approval workflows. ...

Location: Toronto, ON (Onsite, 7.25 hours per day between 8:00 AM and 5:00 PM)

Duration: 10 months

Advantages
Strategic MVP Expansion: Influence the long-term roadmap of a major modernization program by driving specialized, post-MVP functional enhancements.

Dual CRM/ERP Exposure: Deepen your functional profile by working across both the Customer Engagement and Finance & Operations ecosystems of Microsoft Dynamics 365.

High QA Accountability: Own the validation and sign-off lifecycle, positioning yourself as the definitive authority on business readiness.

Collaborative Ecosystem: Partner closely with a diverse team of Solution Architects, Developers, and business executives within a structured governance environment.

Responsibilities
Requirements & User Stories: Elicit, analyze, and refine functional requirements alongside business stakeholders and subject matter experts. Translate these needs into clear user stories and business-led acceptance criteria.

Dynamics 365 Functional Guidance: Provide functional expertise for Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) configurations, including workflows, forms, views, dashboards, reports, and integrations.

Business Testing Ownership: Develop and document testing artifacts, including business test scenarios and test cases. Lead business validation activities across System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing.

Solution Validation: Verify configured workflows and interfaces against documented requirements, validating test outcomes to confirm business readiness for solution sign-off and deployment.

Defect & Issue Management: Support defect identification, log issues using enterprise tools like Azure DevOps, assess business impacts, and collaborate with Project Managers to escalate high-impact blockers.

Design Reviews: Participate in functional and technical design reviews to ensure solution configurations match business expectations and industry best practices.

Operational Readiness: Coordinate deployment readiness, transition documentation, and structured knowledge transfer to ensure sustainable operations beyond the initial release.

Qualifications
Core Experience: 8-10+ years of professional experience as a Business Analyst, with significant experience driving testing and validation activities for large-scale enterprise IT initiatives.

Dynamics 365 Expertise: Proven experience working within Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O) enterprise environments.

Modernization Programs: Demonstrated success supporting large-scale system implementations, lifecycle phases, and post-go-live enhancement stages.

Structured Governance: Extensive experience operating within formal governance frameworks, including structured validation and formal business approval processes.

Tools & Methodologies: Proficient with Azure DevOps for tracking requirements, test cases, and defects under Agile or iterative SDLC delivery models.

Soft Skills: Superior analytical, documentation, and presentation skills, with a proven ability to communicate complex functional concepts to non-technical business users.

Nice to Have: Relevant Microsoft Dynamics 365 certifications (e.g., Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate or equivalent).

Summary
If you're interested in the Senior Business Analyst role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

We are seeking a seasoned Senior Business Analyst with a strong Business QA focus to support an enterprise-level Modernization program. This role is dedicated to delivering post-go-live enhancements sequenced beyond the Minimum Viable Product (MVP). Acting as a critical bridge between business stakeholders, Solution Architects, and Developers, you will translate complex business needs into prioritized functional specifications while taking ownership of the testing, validation, and business approval workflows.

Location: Toronto, ON (Onsite, 7.25 hours per day between 8:00 AM and 5:00 PM)

Duration: 10 months

Advantages
Strategic MVP Expansion: Influence the long-term roadmap of a major modernization program by driving specialized, post-MVP functional enhancements.

Dual CRM/ERP Exposure: Deepen your functional profile by working across both the Customer Engagement and Finance & Operations ecosystems of Microsoft Dynamics 365.

High QA Accountability: Own the validation and sign-off lifecycle, positioning yourself as the definitive authority on business readiness.

Collaborative Ecosystem: Partner closely with a diverse team of Solution Architects, Developers, and business executives within a structured governance environment.

Responsibilities
Requirements & User Stories: Elicit, analyze, and refine functional requirements alongside business stakeholders and subject matter experts. Translate these needs into clear user stories and business-led acceptance criteria.

Dynamics 365 Functional Guidance: Provide functional expertise for Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O) configurations, including workflows, forms, views, dashboards, reports, and integrations.

Business Testing Ownership: Develop and document testing artifacts, including business test scenarios and test cases. Lead business validation activities across System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing.

Solution Validation: Verify configured workflows and interfaces against documented requirements, validating test outcomes to confirm business readiness for solution sign-off and deployment.

Defect & Issue Management: Support defect identification, log issues using enterprise tools like Azure DevOps, assess business impacts, and collaborate with Project Managers to escalate high-impact blockers.

Design Reviews: Participate in functional and technical design reviews to ensure solution configurations match business expectations and industry best practices.

Operational Readiness: Coordinate deployment readiness, transition documentation, and structured knowledge transfer to ensure sustainable operations beyond the initial release.

Qualifications
Core Experience: 8-10+ years of professional experience as a Business Analyst, with significant experience driving testing and validation activities for large-scale enterprise IT initiatives.

Dynamics 365 Expertise: Proven experience working within Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O) enterprise environments.

Modernization Programs: Demonstrated success supporting large-scale system implementations, lifecycle phases, and post-go-live enhancement stages.

Structured Governance: Extensive experience operating within formal governance frameworks, including structured validation and formal business approval processes.

Tools & Methodologies: Proficient with Azure DevOps for tracking requirements, test cases, and defects under Agile or iterative SDLC delivery models.

Soft Skills: Superior analytical, documentation, and presentation skills, with a proven ability to communicate complex functional concepts to non-technical business users.

Nice to Have: Relevant Microsoft Dynamics 365 certifications (e.g., Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate or equivalent).

Summary
If you're interested in the Senior Business Analyst role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

This posting is for existing and upcoming vacancies.
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