Toronto, ON; HybridAbout the role: As a Senior Business Analyst within our Global Applications Team, you'll play a pivotal role in supporting and evolving a portfolio of internally developed applications used by various Colliers service lines globally. This position requires a strong understanding of Agile methodology, including the ability to work effectively within backlog refinement, sprint planning, testing, and release cycles.
A core expectation of the role is to quickly learn complex business processes and systems, work closely with business stakeholders and technical teams, triage and analyze production issues, write clear and testable requirements, and help drive high-quality delivery across multiple concurrent initiatives. This is an opportunity to leverage your expertise to help us lead our industry into the future.
- Gather and prioritize business needs, create clear and testable user stories, and manage requirements through backlog refinement, sprint planning, testing, and release cycles.
- Review, triage, and investigate support tickets and user-reported defects, coordinating resolution with business users, developers, QA, and DevOps teams.
- Facilitate discovery sessions, requirements workshops, defect triage discussions, backlog reviews, and sprint planning while supporting product roadmap updates.
- Coordinate UAT plans and activities, prepare release notes, address post-implementation issues, and contribute to change management, end-user training, KPI measurement, and user adoption.
What you bring: - Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
- 8 to 10 or more years of experience in business analysis, ideally supporting complex applications and multiple concurrent initiatives.
- Strong cross-functional communication skills and the ability to work independently with business and technical stakeholders; CBAP or an equivalent certification is preferred.
- Strong understanding of Agile methodology, requirements gathering, user stories, backlog refinement, sprint planning, testing, UAT, and release cycles.
- A self-starter and fast learner with the ability to troubleshoot, recommend process improvements, take ownership, and present complex information clearly.
- Commercial Real Estate experience / background is preferred
Pursuant to local law, Colliers is disclosing the following information:
Area/Location Specific: Toronto, ON; Hybrid
Approximate Compensation Range for this Role: $104,800 to $125,000.
Our compensation ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all national locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This posting is for an existing vacancy within our organization.
Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our talent acquisition team.
Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.
Direct applicants only please, no agencies.
