American Express

Senior Associate, Digital Product Management

American Express$89K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in analytics, strategy, or product roles
  • Strong analytical and conceptual thinking skills
  • Ability to leverage external insights and reports
  • Skilled in presenting findings to leadership
  • Proficient in Microsoft Office, especially Excel and data visualization
  • Payments or product experience is preferred
  • Bachelor's degree in a quantitative field

Responsibilities

  • Support Token product roadmap execution through analytics
  • Conduct research on customer needs and problems
  • Explore Agentic Commerce trends and use cases
  • Deliver analytics that shape token strategy with actionable insights
  • Lead measurement of key performance indicators
  • Assist with ad-hoc analyses and reporting
  • Track and report on strategic priorities for the token initiative

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company match on retirement savings
  • Comprehensive medical, dental, vision, life insurance
  • Flexible hybrid working model
  • 20+ weeks paid parental leave for all parents
  • Free access to global wellness centers
  • Free counseling support through Healthy Minds program
  • Career development and training opportunities
Full Job Description
Job Description

How will you make an impact in this role?

Reporting to the Director, Token Solutions Strategy, this Senior Associate will be responsible for supporting the development and execution of the strategic vision for American Express Token Solutions through internal/external research and analytics. The focus of this role will be supporting the Network Token Product Strategy team in testing hypotheses and building fact bases using data and research. Additionally, this role will help quantify and measure the performance of strategic initiatives. This role will require data and analytics skills as well as fact-based presentation development skills. This role will require the ability to learn current Network token capabilities, use cases, and benefits. The role may have additional focus on Agentic Commerce and revenue operations topics.

Intelligence and Analytics Key Responsibilities:
  • Support the execution of the Token product roadmap and development of strategy through supporting analytics and advisory projects.
  • Conduct research on customer (merchant, issuer, aggregator, etc.) problems/needs
  • Conduct external research on Agentic Commerce needs, trends, use cases, etc.
  • Deliver high-impact analytics to inform token strategy by developing actionable insights from internal/external data.
  • Lead analytics and measurement across key performance indicators.
  • Support ad-hoc analyses, and reporting needs across the token product team.

Enterprise Engagement Key Responsibilities:
  • Understand the key token strategic priorities and own tracking/reporting against them
  • Partner with the Token Product data and business teams to understand the data available and the business impact
  • Partner with the broader Token team (product design and development teams) to identify, track, and implement priorities

Minimum Qualifications:
  • 2+ years of experience in an analytics, strategy, or product-oriented role within a related field
  • Strong analytical and conceptual thinking acumen, with ability to translate complex, unstructured business problems into quantitative models.
  • Ability to leverage external insights, reports, and tools (from academia or other industries) where needed.
  • Capable of articulating key findings to leadership and stakeholders, leveraging insights to influence business decisions.
  • Advanced knowledge of Microsoft Office Suite (Excel pivot tables, data visualization, deck-writing).
  • Payments or product experience preferred.
  • Understanding and application of emerging data, analytics, and AI trends and industry best practices
  • Bachelor's degree in a quantitative field (e.g., Economics, Finance, Computer Science, Mathematics/ Statistics, Engineering).


Qualifications

Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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