JP Morgan Chase & Co.

Senior Associate, Client Success Manager - Chase Media Solutions

JP Morgan Chase & Co.$90K — $120K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of account management or client-facing experience
  • Strong interpersonal and communication skills
  • Ability to collaborate and build client trust
  • Strong organizational and prioritization skills in fast-paced environment
  • Proficiency in Microsoft Excel and PowerPoint

Responsibilities

  • Build and maintain client relationships through all phases of engagement
  • Coordinate with teams for timely and quality campaign execution
  • Respond to client inquiries and resolve issues efficiently
  • Identify client goals and explore opportunities for solution expansion
  • Monitor and analyze campaign performance, providing actionable insights
  • Collect client feedback to drive internal process improvements

Benefits

  • Engage with a dynamic and collaborative work environment
  • Opportunity for professional growth and skill development
  • Work with a leading company in digital media
  • Contribute to high-impact client strategies
  • Participate in innovative marketing initiatives
Full Job Description
JOB DESCRIPTION

As a Senior Associate, Client Success Manager within Chase Media Solutions, you will report to the Client Success Team Lead. You will be part of a team focused on maximizing revenue, growth and retention through an engaging, consultative client experience for brands and agencies, delivering value through our Chase Offers platform. If you have account management experience, a client-centric mindset, and excellent organization and communication skills, we would love to hear from you.

Job responsibilities

  • Build and maintain strong client relationships from onboarding through execution, renewals, and growth conversations.
  • Coordinate with cross-functional teams to onboard clients and deliver campaigns on time and with quality.
  • Respond to client questions and resolve issues quickly, escalating when needed.
  • Understand client goals and identify opportunities to expand solutions and improve performance.
  • Monitor campaign performance, share insights, and recommend optimizations to drive results.
  • Capture client feedback and partner with internal teams to inform process improvements and product enhancements.

Required qualifications, capabilities, and skills

  • 3+ years of account management, sales, or other client-facing experience.
  • Strong interpersonal and communication skills; able to collaborate across teams and build client trust.
  • Strong organization, prioritization, and attention to detail in a fast-paced environment.
  • Proficiency with Microsoft Excel, PowerPoint, and other common productivity tools.

  Preferred qualifications, capabilities, and skills

  • Experience in digital media or performance marketing.

 

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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