Clear Street

Senior Associate - Client Onboarding

Clear Street • $110K — $135K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Client Onboarding, preferably in Equities Prime Brokerage, Futures Clearing, or Security-Based Swaps.
  • Proficient in CFTC, FINRA, and SEC regulations for onboarding within relevant financial sectors.
  • Strong understanding of AML and KYC requirements for institutional clients.
  • Demonstrated ability to build long-term relationships with clients and front office teams.
  • Client-focused mindset with experience navigating various market conditions.
  • Passionate about improving the client experience in prime services with a modern tech stack.
  • Collaborative approach with strong interpersonal skills to engage effectively across team levels.

Responsibilities

  • Partner with multiple departments to facilitate the full client life cycle.
  • Manage client onboarding and new account openings efficiently.
  • Oversee periodic refresh activities for existing clients.
  • Handle client offboarding processes as needed.
  • Provide support and insights on regulatory compliance during onboarding.
  • Build and maintain relationships with institutional clients throughout their journey.
  • Identify and address root causes of issues within the onboarding process.

Benefits

  • Competitive compensation packages and company equity.
  • 401k matching program.
  • Gender-neutral parental leave policy.
  • Comprehensive medical, dental, and vision insurance.
  • In-office perks including lunch stipends and stocked kitchens.
  • Regular happy hours and a strong team culture.
  • Emphasis on work-life balance with a collaborative environment.
Full Job Description
The Role:As a client onboarding senior associate you will be partnering with sales and trading, futures clearing, investment banking, securities finance, trade support, client service, legal and compliance on all facets of the client life cycle including client onboarding, new account openings, periodic refresh and client offboarding.

The Team:You will work in a fast-paced environment with a collaborative team of highly accomplished industry veterans. The client onboarding team was established in late 2021 and sits on the frontlines of Clear Street--building relationships with clients and providing a best in class onboarding experience for institutional clients including hedge funds, asset managers, market makers and family offices. Given that this team is relatively new, you'll have the opportunity to shape how the onboarding, maintenance, and offboarding process works at Clear Street.

Requirements:
  • You have at least 3 years of experience in Client Onboarding, preferably in Equities Prime Brokerage, Futures Clearing and Security-Based Swaps.
  • You are proficient in CFTC, FINRA and SEC regulatory requirements with respect to customer onboarding for a Futures Commission Merchant, Equities Prime Broker and Security-Based Swap Dealer, respectively.
  • You are proficient in the requisite Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory and operational onboarding requirements for various institutional clients including hedge funds, asset managers, proprietary trading firms and family offices. This includes BSA, USA PATRIOT Act and FinCEN.
  • You have a proven track record of building solid, long standing relationships with front office colleagues and institutional clients.
  • You are client focused and understand how to maintain relationships through various market cycles and product innovations.
  • You are passionate about tackling the root cause of the issues within the industry's prime services offering today and are able to effectively articulate our mission as a new prime broker building a better client experience with a modern tech-stack.
  • You are highly collaborative and confident interacting with a variety of personality types and levels in the organization, operating autonomously when required and as a team player when working on strategic initiatives, project demands occur or workload increases.


We Offer:

The Base Salary Range for this role is $110,000-$135,000. This range is representative of the starting base salaries for this role at Clear Street. Where a candidate falls in this range will be based on job related factors such as relevant experience, skills, and location. This range represents Base Salary only, which is just one element of Clear Street's total compensation. The range stated does not include other factors of total compensation such as bonuses or equity.

At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. As such, we are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.

Our top priority is our people. We're continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse - in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality

About Clear Street

Clear Street is a financial technology company that provides banking services to businesses. Clear Street offers a variety of financial products, including checking accounts, savings accounts, and debit cards. Clear Street's platform allows businesses to manage their finances online, with features such as real-time payments and automated accounting. Clear Street was founded in 2018 and is headquartered in New York City.
Learn more about Clear Street
Size
50 employees
Industry
Net Income
-$1 million
Founded
2018
Revenue
$10 million

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