Pacific Investment Management Company

Senior Associate, Alternative Operations

Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • Minimum of 5 years operational experience in private or direct originated debt/equity.
  • Strong knowledge of private credit products and their lifecycle management.
  • Hands-on experience with credit agreement review and loan servicing mechanics.
  • Proficiency with Excel for analysis of large datasets.

Responsibilities

  • Support portfolio managers with settlement and management of alternative investments.
  • Provide operational coverage for deal settlements and cash flows.
  • Oversee outsourced service provider functions like asset setup and reconciliations.
  • Interpret credit agreements to operationalize key terms effectively.
  • Address loan-level inquiries from internal and external stakeholders.

Benefits

  • Inclusive workplace culture that celebrates diverse thinking.
  • Commitment to employee development and CORE values.
  • Engagement in strategic initiatives and special projects.
  • Exposure and collaboration with diverse teams across the firm.
Full Job Description
Position Description

We are seeking a Senior Associate, Alternative Operations, to support the firm’s Special Situations Group (SSG) and Insurance‑Linked Strategies (ILS). This role sits at the center of private credit and alternative investment operations, with a strong focus on loan‑based private financings, preferred equity, and bespoke structures.

The role partners closely with Portfolio Managers, Account Managers, Alternatives Finance, and external service providers to ensure accurate settlement, lifecycle management, and reporting of private and originated loan investments. A key component of the role is supporting insurance and reinsurance clients that invest capital into PIMCO alternative strategies, requiring precision, strong credit agreement knowledge, and the ability to clearly explain loan mechanics.  The successful candidate will bring strong alternative operations knowledge and hands-on experience with credit documentation, loan accruals, and ongoing deal maintenance.

Additionally, you will facilitate cross-functional communication, lead process improvement initiatives, assist with complex financial transactions, and enhance operational controls. You will also engage with vendors for service upgrades and participate in various special projects to support the firm’s strategic initiatives.

Location

New York, NY or Austin, TX

Responsibilities

The key responsibilities include, but are not limited to:

  • Support SSG and ILS portfolio managers with settlement oversight and full lifecycle management of private and originated loan trades, including loan-based financing and preferred equity.

  • Provide day-to-day operational coverage for SSG and ILS portfolio managers. Including deal settlement, funding coordination, wire instruction updates, and cash movements.

  • Serve as an escalation point and provide oversight for outsourced service providers performing back-office functions such as settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, document custody storage, etc.)

  • Review and interpret credit agreements to  understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.

  • Respond to detailed loan‑level questions (e.g., principal balances, accrual calculations, payment timing) from internal stakeholders and client‑facing teams.

  • Educate service providers and internal partners on deal mechanics and structuring. 

  • Support loan amendments and other non-standard lifecycle events through accurate operational execution. 

  • Support complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.

  • Partner with Account Managers, who are the primary client-facing contacts for insurance and reinsurance investments, by supporting trade booking  inquires and reporting needs.

  • Participate in monthly activity reviews with select clients, as required.

  • Work closely with the Alternatives Finance team on cash management requirements related on fund development and deal facilitation issues.

  • Enhance controls and oversight for non‑standard alternative transactions across PIMCO.

  • Support the operational aspects of bespoke loan financings and Separately Managed Accounts (SMAs).

  • Manage cross-functional projects focused  on process improvement, including Appian workflow development scenarios.

  • Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions

  • Participate in special projects.

Position Requirements

  • Minimum of a bachelor’s degree required.

  • Minimum five (5)  years of relevant operational experience across private and direct originated debt and/or equity.

  • Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt/equity. Experience should encompass loan setup, interest calculations, amendments, restructuring, loan agency functions, and the loan settlement process, including complex deal structures and control/pledge agreements. 

  • Hands-on exposure reviewing credit agreements, knowledge of key terms for servicing loans, how loans accrue, communications with service providers to ensure deal facilitation, etc.

  • Experience working with transfer agents (e.g. restricted shares, etc.)

  • Exposure to SMAs, private equity and hedge fund organizational structures; frameworks from booking and settlement through accounting and maintenance of deals post-settlement.  Alternatively, experience with distressed debt or corporate loan operations`

  • Exposure to alternative investments and financing arrangements(e.g., purchase and sales agreements, loan set up and settlement processes, amendments, waterfalls, Total Return Swaps (TRS), etc.)

  • Familiarity with private equity fund frameworks, covering the entire process from booking and settlement to accounting and post-settlement maintenance. 

  • Proven experience in managing relationships with custody and accounting service providers for supported products. 

  • Understanding of the accounting implications when recording lifecycle events, including principal and interest (P&I), expenses, and capital contributions/distributions. 

  • Ability to extract key terms from credit facility documentation and articulate deal structuring effectively. 

  • Good understanding of fund accounting across various complex asset classes. 

  • Proven track record in managing complex securities and processing tasks, particularly with financing instruments and strategies.

  • Proficient in Excel, with the capability to efficiently analyze large data sets.

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.


Salary Range: $ 125,000.00 - $ 140,500.00

About Pacific Investment Management Company

Pacific Investment Management Company (PIMCO) is an investment management firm that provides a range of investment solutions to clients worldwide. The firm offers a variety of investment strategies, including fixed income, equities, commodities, and real estate. PIMCO was founded in 1971 and is based in Newport Beach, California. The firm has offices in North America, Europe, and Asia.
Learn more about Pacific Investment Management Company
Size
3,000 employees
Industry
Founded
1971

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