Salesforce

Senior Art Director, Customer & Brand Partnerships Creative

Salesforce$143K — $216K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of art direction experience in brand, customer marketing, or integrated campaigns
  • Portfolio showcasing visual range and strategic depth
  • Ability to translate complex technology into compelling visual concepts
  • Deep understanding of brand visual identity application across formats
  • Experience leading creative in cross-functional teams
  • Exceptional craft instincts in composition, typography, and design
  • Agency experience is a strong plus, especially with co-branded programs

Responsibilities

  • Lead art direction for customer marketing and brand partnership creative initiatives
  • Shape visual coherence across multi-format programs for emotional impact
  • Translate complex business and technology narratives into relatable visuals
  • Act as a creative senior voice in cross-functional team collaborations
  • Concept and execute designs across various formats including digital and experiential
  • Drive ideation with strong visual perspectives from project initiation
  • Mentor junior designers, enhancing the team's visual output quality

Benefits

  • Comprehensive support to achieve work-life balance
  • Access to resources that enhance personal and professional growth
  • Utilization of AI tools to maximize efficiency
  • Opportunities for creative collaboration and leadership
  • Commitment to inclusivity and proactive accommodations during the recruitment process
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Marketing & Communications

Job Details

About the Team

The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to producing customer stories that move markets, our multi-faceted team does it all. We are a collection of thinkers, makers and doers, whose sole purpose is to bring the brand to life across our incredible portfolio of work. Within this team, the Customer & Brand Partnerships Creative function is responsible for how Salesforce shows up in the stories we tell about our customers - and in the partnerships and collaborations that extend our brand into new contexts, audiences, and cultural moments.

About the Role

Salesforce is looking for Senior Lead Art Director to join our Customer & Brand Partnerships Creative team. This is a role for someone who understands that the most powerful design and ideas clarify the complex, and make people feel something.

You know how to find the visual story inside a customer's success and shape it into something that resonates far beyond the brand. You understand what it means to design in service of a partnership honoring both brands and brand mission without losing coherence or creative conviction. You're equally at home art directing a flagship customer campaign, a co-branded activation, and the social asset that makes someone stop scrolling.

At Salesforce, our customer stories and brand partnerships are among our most visible and strategically important creative outputs. You'll help guide visual creative across the full ecosystem: integrated campaigns, long-form storytelling, editorial design, digital, and more and you'll do it with intelligence, craft, and a strong aesthetic point of view.

What You'll Do

Lead art direction across customer marketing and brand partnership creative - including customer campaigns, co-branded activations, editorial design, digital and social, and experiential touchpoints

Shape and maintain visual coherence across complex, multi-format programs - ensuring every design decision ladders up to a unified story with real emotional impact

Translate complex business outcomes and technology narratives into visual concepts that feel human, compelling, and strategically aligned

Act as a senior creative voice and visual lead on cross-functional teams - partnering with creative directors, copywriters, strategists, and brand partnership managers from brief through delivery

Concept and execute across a wide range of formats and surfaces - from bold campaign hero imagery and motion to editorial layouts, social creative, and environmental design

Drive creative concepting and ideation, bringing a strong visual perspective to the earliest stages of a project

Mentor and provide creative direction to junior designers and art directors, elevating the quality and consistency of visual output across the team

Uphold and evolve Salesforce brand visual identity across all customer and partnership outputs

Manage multiple workstreams simultaneously across pods and programs, meeting deadlines in a fast-paced, high-output environment

Incorporate feedback with grace and iterate quickly - balancing creative conviction with collaborative flexibility

What Experience You Have

7-10 years of art direction experience, with a strong track record in brand, customer marketing, integrated campaigns, or editorial contexts

A portfolio that demonstrates visual range and strategic depth - work that builds across touchpoints and connects with a real audience

Proven ability to translate complex technology or B2B subject matter into visual concepts that feel simple, human, and compelling

Deep understanding of brand visual identity and how to apply, protect, and evolve it across diverse formats, surfaces, and partnership contexts

Experience leading creative on cross-functional teams and collaborating closely with copywriters, strategists, and senior stakeholders

Exceptional craft instincts: composition, typography, color, hierarchy, and visual economy at every scale

Experience working within or alongside brand partnerships, sponsorships, or co-branded programs is a strong plus

Agency experience - whether in-house or external - is a strong plus

Comfortable working at both the strategic and executional level - moving fluidly between big-picture visual concepting and hands-on design execution

You Are Excited About This Role Because:

You believe the best brand design lives in the intersection of truth and feeling - and you know how to find that intersection every time

You love making technology feel human and customer stories feel inevitable

You're energized by the creative complexity of partnership work - honoring multiple visual identities while keeping the story clear and compelling

You want your work to travel: in campaigns, in conversations, in presentations, on stages, and across screens around the world

You thrive when you're leading and building something with a team

We Are Excited About You Because:

You have a strong, distinctive visual voice and the creative judgment to know when to lead and when to let the brand guide

You're a strategic thinker who doesn't lose the craft when the stakes get high

You're proactive and resourceful and move without waiting to be pointed

You ask smart questions, take feedback well, and make the work better every round

You design like a human being, even when the subject matter is anything but simple

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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