As a Senior Analyst, SBS Products, you will play an important role in shaping the future of our Small Business Card portfolio. This role is ideal for a strategic thinker who is equally comfortable analyzing data, developing product strategy, and leading cross-functional initiatives from concept through execution. You will own key aspects of our Business Platinum, Business Gold Rewards, and broader SBS product portfolio, identifying opportunities to drive growth, strengthen competitive differentiation, and enhance the Cardmember experience. Working with Marketing, Servicing, Technology, Finance, Compliance, and other business partners, you will influence decisions, build alignment, and help bring new products, capabilities, and customer experiences to market. The ideal candidate is naturally curious, proactive, and confident operating in a dynamic environment. They see opportunities, take initiative without waiting for direction, and can independently lead complex projects while bringing stakeholders along for the journey. Responsibilities Strategy & Analytics: • Support the development and execution of portfolio strategy including enhancements to products and capabilities, and the delivery of multi-year roadmaps. • Identify growth opportunities through analysis of customer behaviour, market trends and competitive developments, translating insights into actionable recommendations. • Present recommendations, insights and business cases to key stakeholders and leadership, influencing decisions through data-driven analysis and sound business judgment. Product Management: • Act as a steward of the SBS product portfolio by maintaining product rules, processes, documentation and operational frameworks that support effective product management and governance. Lead and support product initiatives from ideation through execution, working across stakeholders to deliver a seamless card member experience. • Provide strategic direction and partner with our internal Marketing teams to develop initiatives that drive spend, engagement and support our product benefits and their utilization. • Monitor product, enterprise and market developments to identify risks, opportunities and dependencies that may impact portfolio performance, customer experience or future product strategy. Review product-related marketing, customer-facing communications and disclosure materials to ensure accuracy, consistency and alignment with product intent and regulatory requirements. Qualifications • University Degree with minimum 2-3 years of work experience in product management or marketing. • Proven self-starter with a demonstrated ability to take initiative, drive results and champion a project from conception through implementation and evaluation. • Strong communicator and collaborator with the ability to build relationships with key stakeholders and influence across teams. Proven ability to analyze data, be detail-oriented, and demonstrate critical thinking, prioritization and problem-solving skills. • Naturally curious and comfortable working in ambiguous and rapidly evolving environments. • Highly proficient in MS Office suite (Powerpoint, Excel, Word, Visio). The stated salary range represents the expected compensation for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions The job posting is for an existing vacancy. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • Support for financial-well-being and retirement • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • Generous paid parental leave policies (depending on your location) • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities