Job DescriptionThe objective of the US Consumer Services Control Management Specialized Risk Management team is to provide subject matter expertise on specific Operational Risk topics to ensure the business unit (BU) is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.
US Consumer Services is looking for a Sr. Analyst of Specialized Risk Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
ResponsibilitiesThe Senior Analyst, US Consumer Services Specialized Risk Management will:
- Act as a compliance risk advisor and support to front-line business teams, helping them understand and comply with applicable regulatory obligations
- Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit
- Monitor business activities for compliance with laws, regulations, and internal standards (e.g., BSA/AML)
- Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams
- Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials
- Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations
- Contribute to reporting compliance metrics and trends to business leadership
QualificationsRequired Qualifications: - 2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
- Project management, communication, and interpersonal skills
- Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
- Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications: - Bachelor's Degree in Finance, Business, Risk Mgmt., or related field or certifications are advantageous
- Experience in at least one of the following:
- Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
- Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and programs
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
