Humana’s Corporate Marketing organization is looking for a Senior Product Owner to join the Marketing Regulatory and Operational Communications (MROC) team. If you are ready to join the team of professionals responsible for Humana’s success in delivering messaging to members through print, email, SMS/Text, VAT, etc., then this just may be the role for you!
As part of the Senior Product Owner team, the candidate will be a relationship builder, serving as a liaison between Marketing and MROC.
Partners with business strategy team and consults on marketing and communication delivery strategy. Communicates vision and goals to the internal teams so they can create actionable stories
Look for enhancements to the messaging to achieve the strategy/goal
Identify campaign opportunities to simplify, automate and consolidate across LOB
Manage and prioritize incoming requests, backlog and change requests
Collaborates with other Agile teams, as needed, for dependencies, alignment, and prioritization
Works with project management team and communication owners to close the loop upon closure of the campaign/communication
General understanding of all LOB’s and their annual strategy to look for synchronization and eliminate duplicate efforts. Create a consistent consumer experience across all LOB’s
Work to build out annual and quarterly roadmaps in partnership with business strategy and develop incremental planning meetings
Provide consultation around channels and audience targeting and will reroute when appropriate (i.e – letter builds, translations, provider communications, VAT, SMS, etc.)
Develop and communicate the sprint goals, and make sure the acceptance criteria is met
To be successful in this role, you will be a self-starter with strong organizational skills, thorough and demonstrates initiative and follow-through. Additionally, you will possess a highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs as well as high attention to detail with excellent verbal, written and presentation skills.
Use your skills to make an impact Bachelor’s degree or equivalent work experience
3+ years of communications, marketing, product owner (indirectly or directly) or related experience
Adobe Journey Optimizer or Adobe Campaign Classic experience
Requirements documentation/story creation experience
Experience running multiple campaigns simultaneously
Self-starter with strong organizational skills, who is thorough and demonstrates initiative and follow-through
Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs
Possesses high attention to detail with excellent verbal, written and presentation skills
Demonstrated skills leading and/or influencing cross-functional teams
Experience with Aprimo, Workfront
Previous end-to-end communication experience within Humana
Salesforce Marketing Cloud (SFMC) certification
Agile experience
Additional Information
This position operates under Eastern Standard Time (EST) hours.
This position may require up to 10% travel.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$94,900 - $130,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 07-30-2026
