Manulife Financial Corporation

Senior AI Engineer

Manulife Financial Corporation$113K — $163K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in full-stack application design and development, including 3+ years in AI-enabled applications, preferably in financial services or regulated environments.
  • 3+ years of hands-on experience with Generative AI and Large Language Models (LLMs).
  • Proficient in Python for backend development and API integration.
  • Strong experience in building modern frontend applications with React JS.
  • Experience designing and supporting REST APIs, microservices, and integration layers.
  • Familiarity with relational databases including Azure SQL and PostgreSQL.
  • Experience with Microsoft Azure cloud-based application development.

Responsibilities

  • Design and build AI-enabled applications, integrating Generative AI features following governance practices.
  • Lead development patterns for AI applications, including LLMs and retrieval-augmented generation.
  • Develop, test, and maintain full-stack applications, including user interfaces and backend services.
  • Translate complex business requirements into scalable and maintainable technical solutions.
  • Follow best practices for AI application lifecycle management and continuous improvement.
  • Collaborate with engineers and stakeholders on design, code reviews, and troubleshooting.
  • Support the implementation of modern engineering patterns and cloud-native approaches.

Benefits

  • Comprehensive health, dental, and mental health coverage.
  • Flexible working environment supporting well-being and inclusion.
  • Retirement savings plans, including pension and matching contributions.
  • Generous paid time off program, including holidays, vacation, and personal days.
  • Adoption/surrogacy and wellness benefits available.
  • Employee/family assistance programs for additional support.
Full Job Description
As a Senior AI Engineer, you will be responsible for Full-Stack Software Development i.e.building modern, cloud-based, and AI-enabled applications that help Manulife make decisions easier and lives better.

You will contribute to the design, development, and delivery of scalable and secure enterprise applications while integrating AI capabilities into business workflows. The role partners closely with engineers, product owner, cross-functional technology teams, risk and security partners, and business stakeholders to build secure, reliable, user-focused, and production-ready applications using modern engineering practices across the Software Development LifeCycle (SDLC).

Position Responsibilities:
  • AI-Enabled Application Development

    • Design, build, and integrate AI-enabled and Generative AI features, following security, responsible AI, and enterprise governance practices.


    • Lead practical AI application patterns including Large Language Models (LLMs), prompt engineering, and orchestration, retrieval-augmented generation (RAG), semantic search, model evaluation, guardrails, and human-in-the-loop workflows for text-heavy and data-intensive enterprise use cases.


    Full-Stack Engineering & Delivery

    • Design, develop, test, and maintain full-stack applications including user interfaces, APIs, backend services, and integration layers for scalable enterprise applications with AI-enabled capabilities driving measurable outcomes.


    • Translate complex business, risk, and operational requirements into secure, scalable, maintainable, and measurable technical solutions that improve decision-making, productivity, automation, and business value.


    • Establish and follow best engineering practices for AI-enabled application lifecycle management, performance monitoring, value tracking, evaluation, and continuous improvement.


    • Collaborate with engineers, product teams, and stakeholders on design, code reviews, troubleshooting, documentation, and continuous improvement.


    Cloud, Architecture & Stakeholder Collaboration

    • Support the adoption of modern software engineering patterns, cloud-native practices with exposure to Microsoft Azure Cloud, API-driven architectures, and AI-enabled development approaches.


    Strategy, Governance & Risk Management

    • Contribute to AI and data strategy by identifying reusable engineering patterns, scalable AI assets, data enrichment opportunities, and practical modernization paths for enterprise application delivery.


    Act as a trusted technical contributor to business, technology, risk, security, and product leaders by influencing design patterns, clarifying blockers, and supporting delivery with clear technical expertise.

Required Qualifications:

  • 7 years of industry experience in full-stack application design and development such as frontend, backend, APIs, databases, integration layers, or cloud-based platforms, with at least 3 years of experience AI-enabled application delivery, preferably within financial services, insurance, risk, or highly regulated environment.


  • 3+ years of hands-on experience with Generative and Agentic AI, including Large Language Models (LLMs), prompt engineering, retrieval-augmented generation (RAG), AI governance, and responsible AI practices.
  • Strong hands-on experience with Python for backend development, API integration or AI-enabled application workflows.


  • Strong experience building modern frontend and full-stack web applications using React JS.


  • Experience designing, building, and supporting REST APIs, backend services, microservices, and integration layers across enterprise systems.


  • Experience working with relational databases such as Azure SQL and PostgreSQL including SQL query development, application integration, data modeling concepts, and support for data-driven application features.


  • Practical experience with cloud-based application development or support using Microsoft Azure.


  • Experience with CI/CD pipelines, secure coding practices and production support practices, including logging and monitoring capabilities


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


The role being advertised is an existing vacancy.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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