Manulife Financial Corporation

Senior Director NAREFG Portfolio Management

Manulife Financial Corporation$128K — $222K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, Economics, Mathematics, Business, Real Estate, or related field.
  • CFA, CAIA, MBA, CPA, CRI, or similar professional designation preferred.
  • Significant experience in commercial real estate finance or related fields.
  • Strong understanding of commercial mortgage lending and fixed income concepts.
  • Advanced Excel skills required; experience with analytical tools like VBA or SQL is a plus.
  • Strong analytical and communication skills.

Responsibilities

  • Develop a comprehensive understanding of the commercial mortgage portfolio.
  • Maintain and enhance pricing and analytical models for commercial mortgages.
  • Contribute to strategic initiatives related to risk assessment and performance measurement.
  • Ensure accuracy and integrity of portfolio reporting outputs.
  • Support allocation process for new lending opportunities among client portfolios.
  • Prepare and review reports for third-party investment clients.
  • Analyze portfolio composition and develop management insights.

Benefits

  • Opportunity for career growth and development.
  • Supportive and flexible work environment focused on well-being and inclusion.
  • Comprehensive health and wellness benefits including mental health support.
  • Retirement savings plans with employer matching contributions.
  • Generous paid time off including vacation, personal days, and holidays.
Full Job Description
The Mortgage Portfolio Management Team plays a central role within REFG, supporting commercial mortgage portfolio management through transaction analytics, pricing oversight, allocation management, portfolio reporting, and participation in strategic corporate initiatives. The team works closely with Loan Origination, Credit, Closing, Accounting, Special Assets, Asset Liability Management, Fixed Income Portfolio Management, Capital Management, and other key stakeholders across the organization. The team is responsible for developing, maintaining, and enhancing portfolio reporting, analytical tools, pricing methodologies, and allocation processes used by investment professionals, senior management, and third-party clients.

The Mortgage Portfolio Management Team is seeking a senior-level professional to join its Boston or Toronto office. The successful candidate will play a key role in commercial mortgage pricing oversight, transaction analytics, portfolio reporting, allocation management, client reporting, and strategic project work supporting both General Account and third-party client portfolios.

This highly visible role requires strong analytical capabilities, attention to detail, sound judgment, and the ability to work independently on complex assignments. The position offers regular interaction with senior management across REFG and the broader investment organization, including opportunities to contribute to analyses and presentations supporting executive decision-making.

The successful candidate will be expected to:
  • Develop a comprehensive understanding of the commercial mortgage portfolio, its performance drivers, and related reporting requirements.
  • Maintain and enhance pricing and analytical models supporting commercial mortgage originations.
  • Contribute to strategic initiatives involving portfolio management, risk assessment, accounting treatment, capital considerations, and business performance measurement.
  • Ensure the accuracy and integrity of portfolio reporting and analytical outputs.
  • Identify and resolve data inconsistencies, reporting anomalies, and process gaps.


Position Responsibilities:
Transaction Analytics and Pricing Oversight

  • Partner closely with Loan Origination teams to provide transaction-level pricing analytics for new commercial mortgage opportunities.
  • Determine pricing adjustments necessary to reflect transaction structure, prepayment provisions, risk ratings, capital charges, funding considerations, embedded fees, and other deal-specific factors.
  • Provide and communicate pricing spread targets to Origination professionals and business leadership.
  • Explain pricing methodologies, model outputs, assumptions, and transaction-specific adjustments to stakeholders throughout the origination process.
  • Maintain, validate, and enhance pricing models and related analytical tools.
  • Develop new analytical solutions and Excel-based tools to address pricing questions and evolving business needs.

Allocation Management and Client Reporting
  • Support and enhance the allocation process used to allocate new lending opportunities among the General Account and third-party client portfolios.
  • Prepare and review reporting provided to third-party investment clients.
  • Participate in discussions with third-party clients regarding portfolio performance and composition.
  • Ensure allocation decisions and related reporting comply with client mandates, internal investment policies, and applicable regulatory requirements, including the SEC 17d-1 Order governing certain third-party client portfolios.


Strategic and Enterprise Initiatives
  • Represent REFG in major cross-functional and corporate initiatives involving the commercial mortgage portfolio.
  • Contribute to corporate reinsurance transactions, commercial mortgage default studies, and commercial mortgage risk rating methodology initiatives.
  • Serve as a key contributor to the evaluation and implementation of new REFG lending initiatives, investment products, and strategic business opportunities.

Accounting, Regulatory, and Risk Analytics
  • Develop and maintain a strong understanding of IFRS 9 and NAIC statutory accounting treatment applicable to commercial mortgage investments.
  • Analyze expected credit loss, staging, risk rating migration, and other credit-related measures.
  • Work with accounting, risk, capital, and other subject matter experts to address complex analytical and reporting questions.
  • Incorporate accounting, regulatory, and capital considerations into portfolio reporting and management analysis.


Portfolio Reporting and Analytics
  • Maintain ownership of recurring portfolio reporting and analytical deliverables.
  • Analyze portfolio composition, production trends, credit quality, prepayments, maturities, payoffs, and concentration exposures.
  • Develop meaningful management insights and commentary from portfolio data.
  • Enhance reporting content, visualization, efficiency, and usefulness for senior management and other stakeholders.
  • Support preparation of presentations for REFG leadership, senior investment management, and third-party clients.


Process Improvement and Stakeholder Management
  • Identify opportunities to improve reporting, analytics, controls, and operational efficiency.
  • Maintain and enhance internal databases, models, and reporting infrastructure.
  • Collaborate closely with Origination, Credit, Accounting, ALM, Capital, Performance, and other business partners.
  • Present analyses, conclusions, and recommendations to management and other stakeholders.


Required Qualifications:
  • Bachelor's degree in Finance, Accounting, Economics, Mathematics, Business, Real Estate, or a related discipline.
  • CFA, CAIA, MBA, CPA, CRI, or similar professional designation preferred.
  • Significant experience in commercial real estate finance, insurance company investing, portfolio analytics, asset management, or a related field.
  • Strong understanding of commercial mortgage lending, fixed income concepts, portfolio analytics, and credit risk.
  • Knowledge of IFRS 9, expected credit loss concepts, and NAIC statutory accounting treatment of commercial mortgages preferred.
  • Advanced Excel skills required; experience with VBA, Power Query, Power BI, SQL, Python, or similar analytical tools is a plus.
  • Strong analytical, problem-solving, and communication skills.
  • Demonstrated ability to manage complex projects, identify data issues, and work effectively with senior stakeholders.
  • Strong attention to detail and commitment to continuous improvement.


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


#LI-JH

#LI-Hybrid

The role being advertised is an existing vacancy.

Referenced Salary Location
Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between
$128,550.00 USD - $222,820.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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