Senior Account Manager

Primo Brands

$120K — $165K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Headquarter Account Customer Management
  • Experience with Agency support for Primo Brands
  • Supermarket Channel experience preferred
  • Strong connections in the Beverage Industry and West Independent Grocery Retailers
  • Expertise in Category Management with actionable insights
  • Financial Acumen and strategic development abilities
  • Proficient in Microsoft Office, Nielsen/Circana, and Retailer-specific Gateways

Responsibilities

  • Lead and deliver the Business Plan including financials and trade management
  • Advocate for key customers while collaborating with cross-functional partners
  • Develop strategic business relationships with key customers
  • Negotiate contracts and business development programs for profit
  • Ensure organizational goals are met amidst changing business dynamics
  • Execute key Customer Growth Plans through Integrated Business Planning
  • Manage customer investments to achieve net sales targets
  • Oversee customer administration tasks including new item setup and deal management
  • Manage travel and entertainment budget for profitable growth

Benefits

  • Comprehensive health benefits including medical, dental, and vision
  • 401K with 5% company match
  • Employee Stock Purchase Plan (ESPP)
  • Various insurance options including life and disability
  • Employee discounts on insurance and tuition reimbursement
  • Generous paid time off including vacation, sick days, and holidays
  • Paid leave for family events like childbirth or adoption
  • Access to legal services and identity theft protection
  • Commuter benefits and employee assistance programs
Full Job Description
Base Salary: $120,176 - $165,123. This position is bonus eligible.

Benefits of working for Primo Brands:

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)

Retirement/Investing:

401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment.

Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits.

Responsibilities

Key responsibilities for this position include but are not limited to:
• Results: Lead and deliver the Business Plan (JBP, Financials, Forecast, Trade Management, etc).
• Cross-Functional: Key Customer and business advocate liaising with all cross-functional partners such as Customer Development / Sales Operations, Supply Chain, Route to Market, Finance and Marketing to ensure goal alignment that drives Primo Brands and Customer objectives.
• Large Customer Chain Management: Develop JBP business relationships with key Customer to ensure strategic alignment and continuously improve customer satisfaction through effective selling presentations that implement approved Customer Plans
• Negotiating: Ongoing negotiations of key customer contracts and business development programs and concepts, leading to long-term profitable partnerships
• Leadership: Challenges organization to ensure goals are met through evolution of changing business dynamics
• Customer Planning: Develop and execute key Customer Growth Plans through the identified Integrated Business Planning process and within the company provided investment guardrails.
• Profitability: Ownership and effective management of customer investment to drive net sales targets
• Customer Planning & Administration: Work within customer systems for new item set up, deal management, etc. Utilize TPM to forecast volume and annual trade investment. Additionally, manage customer rebate payments, growth programs and deductions.
• Budget Management: Drive profitable growth while managing a company provided travel and entertainment budget.

Qualifications

Key qualifications for this position include but are not limited to:
• Prior HQ experience required. 5+ years' experience in Headquarter Account Customer Management, preferred.
• Experience working with and leading Agency support for Primo Brands
• Supermarket Channel experience, preferred.
• Strong current relationships in the Beverage Industry and with West Independent Grocery Retailers preferred.
• Experience in Category Management using data to deliver actionable insights.
• Financial Acumen
• Ability to creatively develop new strategies, processes, and programs that will enhance a consumer centric approach.
• Self-starter and collaborative mindset
• Proficiency with Microsoft Office, Nielsen or Circana, Retailer Specific Gateways.
• Must be able to travel up to 30% of the time.

Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

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