Senior Account manager

Pion

$80K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of account management experience focused on retention and expansion.
  • Strong communicative and interpersonal abilities for relationship-building.
  • Proficiency with CRM systems, particularly Salesforce.
  • Data-driven decision-making skills for effective problem-solving.
  • Proactive attitude suited for a fast-paced work environment.
  • Familiarity with AI tools; experience with Claude is a plus.

Responsibilities

  • Manage a portfolio of accounts with an emphasis on retention and upselling.
  • Conduct regular client check-ins to assess satisfaction and identify growth opportunities.
  • Leverage sales tools to forecast, track sales opportunities, and enhance performance.
  • Collaborate internally to craft personalized proposals and ensure campaign success.
  • Develop and maintain strong relationships with key account stakeholders.

Benefits

  • 30 days annual leave plus bank holidays.
  • Recognized as a 'Great Place To Work' in three categories.
  • Strong focus on personal development, including coaching and career progression plans.
  • Remote-first work model with options for international workdays (up to 180 days).
  • Flexible working hours.
  • Monthly wellness allowance and gym memberships offered.
  • Generous discounts with major brands like Google, Apple, and Uber.
  • £200 allowance for work-from-home setup costs.
Full Job Description
Requirements

Role Overview

We are seeking an enthusiastic Account Manager to join our dynamic sales team. In this role, you will manage a diverse portfolio of accounts while driving renewals and upsell opportunities to maximize revenue potential.

Key Responsibilities

In this position, you will be responsible for:
  • Managing a portfolio of accounts focused on retention, renewals, and upselling strategies.
  • Conducting regular check-ins with clients to ensure satisfaction and to identify opportunities for further engagement and growth.
  • Utilizing sales tools and insights to prepare forecasts, track opportunities, and drive performance.
  • Collaborating with various internal teams to create tailored proposals and ensure successful campaign execution.
  • Building and maintaining strong relationships with key stakeholders within your accounts.


About You

We would love to hear from you if you have:
  • A proven background in account management, particularly in retaining and expanding existing client accounts.
  • Strong communication and interpersonal skills with a focus on relationship-building.
  • Experience working with CRM systems like Salesforce.
  • Data-driven approach to decision-making and problem-solving.
  • A proactive mindset that thrives in a fast-paced environment
  • You're AI savvy, previous experience of Claude is an added bonus

Benefits

Life at Pion.

Let's take a look at a few things that make Pion an amazing place to work...

Competitive salary.

30 days annual leave, plus bank holidays.

Accredited 'Great Place To Work' company in three categories.

Commitment to personal development and career growth, coaching workshops and progression plans.

Remote-first working environment. This means you can choose the environment you think you excel best in with up to 180 days working from abroad (subject to approval - sadly, we can't say yes to every beach).

Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).

Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.

🛍 Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!

£200 work from home set up allowance to put towards your at-home working space.

Want to know more?
Check out our career site for everything you need to know about starting a career with Pion.

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