Senior Account Manager

Infosys Limited Digital$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or foreign equivalent required; three years of relevant experience may substitute for each year of education.
  • 7+ years of experience in sales, relationship management, or account management.
  • If holding a Master's degree, a minimum of 5 years' experience related to this role is required.
  • Experience in sales or related roles is preferred.
  • Strong knowledge of supply chain and service desk domains.
  • Proven communication and coordination skills among various internal and external teams.
  • Strong analytical and leadership abilities.

Responsibilities

  • Generate leads through various sources and channels.
  • Anchor meetings and pursue new opportunities with pre-sales and partners.
  • Research and analyze key accounts to understand their needs.
  • Negotiate agreements and pricing with external partners.
  • Develop and execute detailed account plans and relationship maps.
  • Conduct sales planning, market development, and opportunity assessments.
  • Handover projects effectively to delivery teams for execution.

Benefits

  • Remote work flexibility within the US, with options for from home or local office work.
  • Required business travel for client site visits as necessary.
Full Job Description
Job details

Job Role

Associate Engagement Manager

Work Location

San Jose, CA

State / Region / Province

California

Country

USA

Domain

Global Markets

Interest Group

IBPO USA

Company

IBPO USA

Requisition ID

150151BR

Account Manager
Account Manager - Client Services


In this role, you will generate leads through various sources and channels available. Anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts/structure for all key accounts. Identify the right team internally and for meetings, identify the right external partners (based on fitment, market presence, internal capabilities etc). Provide intelligence on competition, figure out target price, help get internal approvals and provide inputs to model/solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution. Develop account plan, relationship map, signs off on SOWs.

Responsibilities:
  • Business Planning organization and at unit level
  • Sales Planning and Review. Market Development
  • Customer Prospective and opportunity identification.
  • Proposal Development, Negotiation and closures.
  • Account Planning and reviews. Account operations and relationship management.
Qualifications:
Basic
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • 7+ years of experience, with strong sales/relationship management/account management experience.
  • If a Master's degree has been completed, then a minimum of 5 years' experience related to the job description is required
Preferred Qualifications:
  • Experience handling sales or related roles
  • Strong Knowledge of Supply chain & Service desk domain.
  • Communication Skills and ability to coordinate with various internal and external divisions for work
  • Analytical skills
  • Leadership skills
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

Work Model:
This role is a remote role within the US, with the option to work from home or local office when not at a client site. This role requires business travel to be onsite at the client's office, as necessary.

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

Prepare for Your Interview

When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

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