Hub International Limited

Senior Account Manager

Hub International Limited$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Seven years of commercial lines insurance experience.
  • Thorough knowledge of commercial lines coverages and markets.
  • Property and Casualty Insurance license required.
  • Advanced professional designation highly desirable (i.e. ARM, CIC, CPCU).
  • Strong oral and written communication skills.
  • Excellent customer service and problem-solving capabilities.
  • Proficient with computer systems, including Microsoft Office and agency management systems.

Responsibilities

  • Review and analyze commercial accounts for coverage and limits, making appropriate recommendations to clients.
  • Understand clients' insurance objectives and analyze insurance plans to determine suitability.
  • Develop and maintain strong relationships with clients to ensure service needs are met.
  • Stay updated on insurance industry changes and make recommendations to clients independently.
  • Act as a liaison between clients and insurance carriers to resolve service issues and negotiate with underwriters.
  • Develop new business from existing accounts and contribute to departmental production goals.
  • Prepare client proposals based on client needs and maintain documentation in agency systems.

Benefits

  • Medical, Dental, Vision and Prescription Drug Coverage
  • 401(k) Savings Plan
  • Flexible Spending Accounts (FSAs)
  • Comprehensive Wellness Program
  • Continuing Education and Professional Development Opportunities
  • Flexible Work Arrangements
  • Comprehensive Onboarding Process.
Full Job Description
We currently have an opportunity for a SeniorAccount Manager to join our Commercial Lines team in our Annapolis, MD office.

The selected individual will be responsible for servicing assigned middle market commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company.

Job Responsibilities:
  • Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
  • Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability.
  • Develop and maintain relationships with clients to ensure that all service needs are met.
  • Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval.
  • Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.
  • Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
  • Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
  • Prepare client proposals based on client's needs, rates, and coverages.
  • Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
  • Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.
  • Maintain the accuracy of data in the agency management system.
  • May handle collections of premiums due.
  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Other responsibilities as assigned by Manager.


Qualifications:
  • Seven years of commercial lines insurance experience.
  • Thorough knowledge of commercial lines coverages and markets.
  • Property and Casualty Insurance license.
  • Advanced professional designation highly desirable (i.e. ARM, CIC, CPCU)
  • High School diploma or equivalent; AA and/or college degree preferred.
  • Excellent oral and written communications skills.
  • Superior customer service and problem-solving skills.
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
  • Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
  • Ability to work in a team environment.
  • High level attention to detail is essential.
  • Excellent organizational, interpersonal, and communication skills.


What We Offer You:

At HUB International, we're invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work-life balance, we've got you covered.

We believe in continuous learning and career momentum. Whether you're just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you thrive. When you grow, we grow!

Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:
  • Medical, Dental, Vision and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA)
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Flexible Spending Accounts (FSAs)
  • Life and Disability Plans
  • Long-Term Care
  • Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Comprehensive Onboarding
  • Continuing Education
  • Flexible Work Arrangements
  • Dress for Your Day Dress-Code


Culture & Belonging Employee Networks:

At HUB, inclusion isn't just a core value - it's a shared commitment. We're building a workplace where every voice is heard, every person is respected, and everyone can show up as their authentic self.

One of the easiest ways to get involved is by joining one of our Culture & Belonging Employee Networks - communities where connection, support, and impact come to life.

Currently we have the following networks:
  • HUB Women Network
  • HUB Black Inclusion Network
  • Asian Pacific Islander Network
  • Latin Network
  • HUB Young Professional Enrichment (HYPE)
  • Indigenous Network
  • Pride Network
  • Military Network
  • Abilities Network


Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:
  • Talent - the attraction, recruitment, and hiring of the best diverse talent;
  • Culture - creating a culture of Inclusion and Belonging; and
  • Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.


The expected salary range for this position is $90,000 to $120,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Apply today!

*LI-AM

Department Account Management & Service

Required Experience: 7-10 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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